Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 4 Ratings

Total
ease
features
design
support

Alternatives to Consider

  • kama DEI Reviews & Ratings
    8 Ratings
  • Zendesk Reviews & Ratings
    7,583 Ratings
    Company Website
  • Pipedrive Reviews & Ratings
    9,564 Ratings
    Company Website
  • Wallester Reviews & Ratings
    259 Ratings
    Company Website
  • Atera IT Autopilot Reviews & Ratings
    1,792 Ratings
    Company Website
  • DreamClass Reviews & Ratings
    87 Ratings
    Company Website
  • Enterprise Bot Reviews & Ratings
    23 Ratings
    Company Website
  • Convoso Reviews & Ratings
    708 Ratings
    Company Website
  • Zil Money Reviews & Ratings
    604 Ratings
    Company Website
  • Ansarada Reviews & Ratings
    347 Ratings
    Company Website

What is Quantiphi Conversational AI?

Optimize the classification and extraction of information from numerous scanned financial documents using a sophisticated virtual assistant. This technology can effectively handle a wide range of common user questions regarding account specifics, credit and debit card services, and various financial products via voice calls, chat, and popular messaging platforms. Additionally, these smart virtual agents can aid customers in overseeing their finances by delivering timely balance notifications, sending reminders for upcoming bills, providing guidance on financial planning, and proposing saving strategies derived from an analysis of their spending patterns. They can also assist advisors in efficiently responding to inquiries from prospective clients, current students, and alumni through the use of AI-driven virtual support. By automating several administrative tasks such as collecting and assessing student feedback and managing email communications, the demand for time and effort is substantially reduced. Moreover, deploying virtual assistants can streamline daily functions like scheduling appointments, renewing subscriptions, and coordinating participants for clinical trials, leading to an overall enhancement in workflow efficiency. Ultimately, the integration of these advanced technologies empowers organizations to significantly improve their operational effectiveness and elevate customer satisfaction levels. This transformative approach not only simplifies processes but also fosters a more engaged and responsive service environment.

What is Dialogflow?

Dialogflow, developed by Google Cloud, serves as a platform for natural language understanding, enabling the creation and integration of conversational interfaces for various applications, including mobile and web platforms. This tool simplifies the process of embedding various user interfaces, such as bots or interactive voice response systems, into applications. With Dialogflow, businesses can establish innovative methods for customer engagement with their products. It is capable of processing customer inputs in diverse formats, including both text and audio, such as voice calls. Additionally, Dialogflow can generate responses in text format or through synthetic speech, enhancing user interaction. The platform offers specialized services through Dialogflow CX and ES, specifically designed for chatbots and contact center applications. Furthermore, the Agent Assist feature is available to support human agents in contact centers, providing them with real-time suggestions while they engage with customers, ultimately improving service efficiency and customer satisfaction. By leveraging these capabilities, companies can significantly enhance the overall customer experience.

Media

Media

Integrations Supported

Google Cloud Platform
Amazon Web Services (AWS)
AutoResponder
BotCore
CEDEX Technologies
Call Center Studio
Chatterbox
Dialpad Connect
Dialpad Support
Expertflow Contact Center
Google Cloud Discovery AI
Kik
Kore.ai
MiContact Center Business
NICE CXone Mpower
PubNub
Thunkable
XCALLY
Yodel.io
Zulip

Integrations Supported

Google Cloud Platform
Amazon Web Services (AWS)
AutoResponder
BotCore
CEDEX Technologies
Call Center Studio
Chatterbox
Dialpad Connect
Dialpad Support
Expertflow Contact Center
Google Cloud Discovery AI
Kik
Kore.ai
MiContact Center Business
NICE CXone Mpower
PubNub
Thunkable
XCALLY
Yodel.io
Zulip

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Quantiphi

Date Founded

2013

Company Location

United States

Company Website

quantiphi.com/technology/conversational-ai/

Company Facts

Organization Name

Google

Date Founded

1998

Company Location

United States

Company Website

cloud.google.com/dialogflow

Categories and Features

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Categories and Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversation Intelligence

AI Insights
Account Health Alerts
Call Analytics
Call Recording
Call Recording Cloud Storage
Call Snippets
Call Transcription
Call/Meeting Sharing
Sales Coaching
Topic Tags
Topic-Based Analytics
Video Conferencing Analytics
Win/Loss Analysis

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Machine Learning

Deep Learning
ML Algorithm Library
Model Training
Natural Language Processing (NLP)
Predictive Modeling
Statistical / Mathematical Tools
Templates
Visualization

Natural Language Processing

Co-Reference Resolution
In-Database Text Analytics
Named Entity Recognition
Natural Language Generation (NLG)
Open Source Integrations
Parsing
Part-of-Speech Tagging
Sentence Segmentation
Stemming/Lemmatization
Tokenization

Popular Alternatives

OptiTalk Reviews & Ratings

OptiTalk

Zietra

Popular Alternatives

Dialogflow Reviews & Ratings

Dialogflow

Google
Talkie.ai Reviews & Ratings

Talkie.ai

Talkie