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What is Queaxis?

Queaxis enables businesses to connect with their customers virtually from any location, fostering a digital link that improves accessibility. Customers can easily engage with service providers through multiple check-in options, streamlining access to necessary services. The platform features an integrated signage module that, when paired with PixlView, creates dynamic opportunities for brand advertising. Beyond just providing queue updates, it showcases promotional ads, engaging media, and informative content that entertains and informs customers. An intuitive web-based agent terminal enhances the capabilities of service representatives, allowing them to assist customers more effectively. Emote offers state-of-the-art functionalities such as live chat, call forwarding, and real-time performance metrics, introducing numerous beneficial upgrades. Its high level of dynamism and customization makes it adaptable to the unique needs of your workflow, ensuring that service delivery is both efficient and responsive to customer demands. This versatility not only improves customer satisfaction but also enhances overall business performance.

What is ACF Technologies?

ACF Technologies is dedicated to enhancing customer interactions through advanced solutions tailored for managing appointments, events, and queues. Our flagship platform, Q-Flow, empowers businesses to efficiently manage and improve customer experiences across multiple channels, while simultaneously streamlining their internal processes. With over twenty years of experience, ACF employs a comprehensive four-step approach that includes a deep dive into understanding business objectives, developing tailored solutions, meticulously crafting them with Agile-certified professionals, and assessing their success through detailed data analysis. We cater to a wide array of industries, including government, healthcare, finance, retail, telecommunications, education, and DMVs, with the aim of strengthening the connection between customers and organizations to ensure exceptional interpersonal interactions. Our suite of services includes online appointment scheduling, virtual queuing systems, digital signage, and business process management tools, all of which are specifically designed to significantly enhance the customer experience. Additionally, our dedication to continuous innovation and high standards establishes ACF as a reliable ally in reshaping customer engagement tactics across diverse sectors, ensuring that every interaction is impactful.

Media

Media

Integrations Supported

Integrations Supported

ActiveMQ
Acuant
Bing Maps
Buru SFTP Server
Cisco CX Cloud
Drupal
Ellucian
Google Maps
Google Meet
Luxand
Microsoft Outlook
Microsoft Teams
SAP CRM
Salesforce
Sighthound
Telerik Test Studio
Twilio
Vonage Business
Vonage Communications APIs (Nexmo)
Worldpay

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
Windows
Mac

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
On-Site Training

Company Facts

Organization Name

Uninand Technologies

Date Founded

2015

Company Location

United Arab Emirates

Company Website

www.uninand.com/queaxis

Company Facts

Organization Name

ACF Technologies

Date Founded

2003

Company Location

United States

Company Website

www.acftechnologies.com

Categories and Features

Queue Management

Not specified

Categories and Features

Digital Signage

Not specified

Digital Wayfinding

Not specified

Patient Experience

Not specified

Queue Management

Not specified

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