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What is Queaxis?

Queaxis enables businesses to connect with their customers virtually from any location, fostering a digital link that improves accessibility. Customers can easily engage with service providers through multiple check-in options, streamlining access to necessary services. The platform features an integrated signage module that, when paired with PixlView, creates dynamic opportunities for brand advertising. Beyond just providing queue updates, it showcases promotional ads, engaging media, and informative content that entertains and informs customers. An intuitive web-based agent terminal enhances the capabilities of service representatives, allowing them to assist customers more effectively. Emote offers state-of-the-art functionalities such as live chat, call forwarding, and real-time performance metrics, introducing numerous beneficial upgrades. Its high level of dynamism and customization makes it adaptable to the unique needs of your workflow, ensuring that service delivery is both efficient and responsive to customer demands. This versatility not only improves customer satisfaction but also enhances overall business performance.

What is QMAGIK?

The experience customers have while waiting at a service facility significantly influences their perception of service quality. Even if the service is prompt and friendly, long wait times can overshadow these positive aspects, leading to frustration. Thankfully, service providers have access to various solutions that can improve the waiting experience for their customers. One effective option is QMAGIK, a sophisticated queue management system that efficiently organizes both appointment-based and walk-in customer lines. This system is adaptable to fluctuating queues, ensuring that customers enjoy a structured and seamless experience. With innovative features such as Single Token Multiple Service Facility, Token Forwarding, Customer Profile-based Prioritization, along with Video and Scrolling Advertisements, QMAGIK stands out as an ideal choice for businesses dedicated to enhancing customer service. By forecasting and streamlining customer flow, it offers both predetermined and flexible routing options, optimizes resource distribution and employee workload, thereby increasing the organization's overall responsiveness and efficiency. Consequently, adopting such a solution can significantly elevate customer satisfaction and foster long-term loyalty. Moreover, a better-managed waiting process can also reflect positively on the overall brand image of the organization.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Uninand Technologies

Date Founded

2015

Company Location

United Arab Emirates

Company Website

www.uninand.com/queaxis

Company Facts

Organization Name

QMAGIK

Date Founded

2009

Company Location

India

Company Website

www.qmagik.com

Categories and Features

Queue Management

Appointment Scheduling
Calendar
Communication Tools
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue

Categories and Features

Queue Management

Appointment Scheduling
Calendar
Communication Tools
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue

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