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What is Queaxis?

Queaxis enables businesses to connect with their customers virtually from any location, fostering a digital link that improves accessibility. Customers can easily engage with service providers through multiple check-in options, streamlining access to necessary services. The platform features an integrated signage module that, when paired with PixlView, creates dynamic opportunities for brand advertising. Beyond just providing queue updates, it showcases promotional ads, engaging media, and informative content that entertains and informs customers. An intuitive web-based agent terminal enhances the capabilities of service representatives, allowing them to assist customers more effectively. Emote offers state-of-the-art functionalities such as live chat, call forwarding, and real-time performance metrics, introducing numerous beneficial upgrades. Its high level of dynamism and customization makes it adaptable to the unique needs of your workflow, ensuring that service delivery is both efficient and responsive to customer demands. This versatility not only improves customer satisfaction but also enhances overall business performance.

What is Qudini?

By skillfully managing customer interactions with scheduled appointments, virtual queuing, and swift order pickups, you can offer a service that prioritizes safety and convenience while also exuding a high-end feel. This method is designed to enhance foot traffic, elevate sales, and nurture customer loyalty, enabling patrons to smoothly book slots for in-store services, visits, and virtual options. An online reservation system tailored for retail and banking can assist in keeping walk-in customers engaged, allowing them to join a digital line via their mobile devices, a host, or a kiosk, while receiving personalized updates on their wait times. Additionally, store staff can effectively track occupancy levels with various tools, ensuring a pleasant atmosphere for everyone. To further improve online shopping, providing easy door-side and curbside pickups for online orders can enhance customer loyalty. With Qudini, customers utilizing the Buy Online, Pick Up In Store (BOPIS) option can conveniently check in through their phone, a host, or a kiosk and receive alerts as their orders are being prepared for pickup. This all-encompassing approach not only boosts customer satisfaction but also elevates the overall shopping journey, encouraging customers to return more frequently. In the end, by embracing these innovative solutions, retailers can create a memorable experience that resonates with customers long after their visit.

Media

Media

Integrations Supported

Confer With
Grassfish

Integrations Supported

Confer With
Grassfish

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Uninand Technologies

Date Founded

2015

Company Location

United Arab Emirates

Company Website

www.uninand.com/queaxis

Company Facts

Organization Name

Qudini

Date Founded

2012

Company Location

United Kingdom

Company Website

www.qudini.com

Categories and Features

Queue Management

Appointment Scheduling
Calendar
Communication Tools
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue

Categories and Features

Queue Management

Appointment Scheduling
Calendar
Communication Tools
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue

Waitlist

Alerts/Notifications
Customer Database
For Restaurants
Prioritization
Public Waitlist
Reporting & Statistics
Self Check-in
Waiting Time Tracking
Waitlist Status Tracking

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