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What is Questback?

A survey platform with two decades of expertise empowers you to make informed decisions. Insights from your customers and employees can significantly enhance your company's intelligence. Offering annual engagement surveys and robust talent management tools, the platform also features an NPS tracker, sales pulse, and customer journey tools to aid in the development of your products and teams. You will have access to various panels, templates, and the expertise needed to understand your market effectively. Create visually appealing surveys that align perfectly with your brand identity, utilizing over 35 pre-tested and ready-to-use templates. With a diverse range of question types at your disposal, you can easily distribute your surveys through email, QR codes, SMS, or links. The API integration also allows you to initiate send-outs from other systems seamlessly. Our established methodologies guarantee a high response rate, while the ability to customize data presentation lets you export results to formats such as Excel or PowerPoint. To transform insights into actionable strategies, you can share live reports with your colleagues, choosing between our standard reports or crafting your own tailored reports for specific needs. This comprehensive approach ensures that every aspect of your survey experience is designed to maximize impact and drive results.

What is HappySignals?

A robust Experience Management Platform (XMP) specifically designed for IT and Experience Level Agreements is revolutionizing organizational operations. Clients utilizing our platform have reported an impressive average productivity increase of 26%. We evaluate the satisfaction and performance metrics of over 1,000,000 employees in more than 130 countries. Gaining insight into your workforce's current experiences is crucial for success. The ongoing accumulation of extensive Experience Data, when merged with Operational Data, is vital for organizational advancement. By enabling real-time sharing of Experience Data among coworkers, partners, vendors, and stakeholders, we encourage collaboration aimed at achieving collective goals. This transition from relying on intuition to making decisions grounded in data creates a more experience-focused IT department. Moving from Service Level Agreements (SLAs) to Experience Level Agreements (XLAs) fosters a cohesive approach towards shared objectives, enabling organizations to reach their targets and celebrate their achievements. Our clients consistently showcase their capability to improve productivity significantly. Ultimately, we are leading the charge for innovation in collaboration with industry pioneers, continually striving for excellence in experience management.

Media

Media

Integrations Supported

EnterpriseAlumni
Startdeliver

Integrations Supported

GLOVIA G2
Interstage
Nova
RunMyProcess
ServiceNow

API Availability

Has API

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Questback

Date Founded

2000

Company Location

Norway

Company Website

www.questback.com

Company Facts

Organization Name

HappySignals

Date Founded

2014

Company Location

Finland

Company Website

www.happysignals.com/leading-experience-management-platform-for-it-happysignals

Categories and Features

360 Degree Feedback

Not specified

Customer Experience

Not specified

Employee Survey

Not specified

Experience Management

Not specified

Market Research

Not specified

Performance Management

Customizable Templates
On-going Performance Tracking
Skills Assessments

Survey

Not specified

Categories and Features

Experience Management

Not specified

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