Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • SurveySparrow Reviews & Ratings
    4.3 out of 5 stars 3,089 Ratings
    Company Website for SurveySparrow
  • Sogolytics Reviews & Ratings
    4.7 out of 5 stars 869 Ratings
    Company Website for Sogolytics
  • SurveyLegend Reviews & Ratings
    4.5 out of 5 stars 1,881 Ratings
    Company Website for SurveyLegend
  • SurveyJS Reviews & Ratings
    4.8 out of 5 stars 64 Ratings
    Company Website for SurveyJS
  • ThriveSparrow Reviews & Ratings
    4.4 out of 5 stars 43 Ratings
    Company Website for ThriveSparrow
  • Jotform Reviews & Ratings
    4.6 out of 5 stars 9,009 Ratings
    Company Website for Jotform
  • Bridge Reviews & Ratings
    4.3 out of 5 stars 548 Ratings
    Company Website for Bridge
  • Titan Reviews & Ratings
    4.9 out of 5 stars 378 Ratings
    Company Website for Titan
  • GWI Reviews & Ratings
    4.4 out of 5 stars 201 Ratings
    Company Website for GWI
  • Zendesk Reviews & Ratings
    4.3 out of 5 stars 8,478 Ratings
    Company Website for Zendesk

What is Questback?

A survey platform with two decades of expertise empowers you to make informed decisions. Insights from your customers and employees can significantly enhance your company's intelligence. Offering annual engagement surveys and robust talent management tools, the platform also features an NPS tracker, sales pulse, and customer journey tools to aid in the development of your products and teams. You will have access to various panels, templates, and the expertise needed to understand your market effectively. Create visually appealing surveys that align perfectly with your brand identity, utilizing over 35 pre-tested and ready-to-use templates. With a diverse range of question types at your disposal, you can easily distribute your surveys through email, QR codes, SMS, or links. The API integration also allows you to initiate send-outs from other systems seamlessly. Our established methodologies guarantee a high response rate, while the ability to customize data presentation lets you export results to formats such as Excel or PowerPoint. To transform insights into actionable strategies, you can share live reports with your colleagues, choosing between our standard reports or crafting your own tailored reports for specific needs. This comprehensive approach ensures that every aspect of your survey experience is designed to maximize impact and drive results.

What is InMoment?

Businesses are increasingly aware of the importance of improving customer experiences to stay ahead in the market, yet many find it difficult to achieve substantial advancements. Even though customer satisfaction scores might improve, companies often experience a drop in revenue, creating a perplexing situation. The reliance on outdated techniques like simple feedback collection and traditional monitoring can lead to misplaced priorities that hinder progress. To tackle this challenge, we created InMoment, a platform designed to transform the Experience Improvement (XI) landscape by redefining how companies align their strategies with customer engagement. Our strategy combines cutting-edge technology with deep human insight, enabling organizations to craft effective and profitable initiatives that enhance experiences at the vital crossroads of customer, employee, and business needs. Given that experiences are deeply personal, emotionally driven, and constantly evolving, identifying where to focus efforts can be a daunting yet critical task for achieving success. By pinpointing and prioritizing the most significant emotional touchpoints, companies can cultivate stronger relationships with their key customers and stimulate long-term growth. Concentrating on these high-impact moments is crucial not only for boosting customer loyalty but also for enhancing overall organizational performance, ensuring that businesses thrive in an ever-changing competitive landscape. This holistic approach ultimately positions companies to adapt and flourish in response to evolving consumer expectations.

Media

Media

Integrations Supported

Startdeliver
EnterpriseAlumni

Integrations Supported

Startdeliver
Adobe Marketo Engage
Allego
Alterna CX
Booking.com
Contentsquare
Facebook
Foursquare
Graphite Connect
Instagram
Lexer
Meltano
Microsoft Dynamics 365
QEval
ServiceNow
Tripadvisor
Trustpilot
Voxpopme
X (Twitter)

API Availability

Has API

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

Questback

Date Founded

2000

Company Location

Norway

Company Website

www.questback.com

Company Facts

Organization Name

InMoment

Date Founded

2002

Company Location

United States

Company Website

inmoment.com

Categories and Features

360 Degree Feedback

Not specified

Customer Experience

Not specified

Employee Survey

Not specified

Experience Management

Not specified

Market Research

Not specified

Performance Management

Customizable Templates
On-going Performance Tracking
Skills Assessments

Survey

Not specified

Categories and Features

360 Degree Feedback

Not specified

Customer Experience

Not specified

Customer Feedback

Not specified

Experience Management

Not specified

Market Research

Not specified

NPS

Not specified

User Research

Not specified

Popular Alternatives

Popular Alternatives

Sogolytics Reviews & Ratings

Sogolytics

4.7 out of 5 stars
SurveySparrow Reviews & Ratings

SurveySparrow

4.3 out of 5 stars
SurveyLab Reviews & Ratings

SurveyLab

4.8 out of 5 stars
Medallia Reviews & Ratings

Medallia

5.0 out of 5 stars
SurveyOL Reviews & Ratings

SurveyOL

SurveyOL.com
5.0 out of 5 stars
SurveySparrow Reviews & Ratings

SurveySparrow

4.3 out of 5 stars