Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • SurveySparrow Reviews & Ratings
    3,089 Ratings
    Company Website
  • Sogolytics Reviews & Ratings
    869 Ratings
    Company Website
  • SurveyLegend Reviews & Ratings
    1,881 Ratings
    Company Website
  • SurveyJS Reviews & Ratings
    64 Ratings
    Company Website
  • ThriveSparrow Reviews & Ratings
    43 Ratings
    Company Website
  • Jotform Reviews & Ratings
    9,009 Ratings
    Company Website
  • Bridge Reviews & Ratings
    548 Ratings
    Company Website
  • Titan Reviews & Ratings
    378 Ratings
    Company Website
  • GWI Reviews & Ratings
    201 Ratings
    Company Website
  • Zendesk Reviews & Ratings
    8,478 Ratings
    Company Website

What is Questback?

A survey platform with two decades of expertise empowers you to make informed decisions. Insights from your customers and employees can significantly enhance your company's intelligence. Offering annual engagement surveys and robust talent management tools, the platform also features an NPS tracker, sales pulse, and customer journey tools to aid in the development of your products and teams. You will have access to various panels, templates, and the expertise needed to understand your market effectively. Create visually appealing surveys that align perfectly with your brand identity, utilizing over 35 pre-tested and ready-to-use templates. With a diverse range of question types at your disposal, you can easily distribute your surveys through email, QR codes, SMS, or links. The API integration also allows you to initiate send-outs from other systems seamlessly. Our established methodologies guarantee a high response rate, while the ability to customize data presentation lets you export results to formats such as Excel or PowerPoint. To transform insights into actionable strategies, you can share live reports with your colleagues, choosing between our standard reports or crafting your own tailored reports for specific needs. This comprehensive approach ensures that every aspect of your survey experience is designed to maximize impact and drive results.

What is Numr CXM?

Numr CXM decodes customer emotions to craft intelligent strategies that enhance sales and reduce customer churn. We employ AI-driven surveys, advanced dashboards, and automated action plans to remain proactive in understanding and addressing customer needs. Our cutting-edge AI platform is transforming the landscape of customer experience management. By analyzing the core of customer interactions, our technology utilizes generative AI to facilitate meaningful dialogues that reveal the emotions and choices shaping customer behavior. This deep insight enables us to provide actionable intelligence that significantly influences ROI, equipping businesses to make choices that resonate with their audience. We specialize in translating complex data into actionable strategies, helping our clients not only meet but exceed customer expectations while fostering growth. By gathering insights from AI surveys, live chats, and sales interactions, we offer a holistic perspective on customer engagements, ensuring that every detail is accounted for. Our dedication to enriching customer experiences through data-driven insights establishes us as frontrunners in the industry, continually pushing the boundaries of what is possible. In this rapidly evolving market, our innovative solutions allow businesses to thrive and build lasting relationships with their customers.

Media

Media

Integrations Supported

EnterpriseAlumni
Startdeliver

Integrations Supported

Freshdesk
HubSpot CRM
HubSpot Customer Platform
HubSpot Sales Hub
Salesforce
Zapier
Zendesk

API Availability

Has API

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
On-Site Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Questback

Date Founded

2000

Company Location

Norway

Company Website

www.questback.com

Company Facts

Organization Name

Numr CXM

Date Founded

2019

Company Location

Canada

Company Website

www.numrcxm.com

Categories and Features

360 Degree Feedback

Not specified

Customer Experience

Not specified

Employee Survey

Not specified

Experience Management

Not specified

Market Research

Not specified

Performance Management

Customizable Templates
On-going Performance Tracking
Skills Assessments

Survey

Not specified

Categories and Features

Customer Experience

Not specified

Popular Alternatives

Popular Alternatives

Emotics Reviews & Ratings

Emotics

Adoreboard
Canvs Reviews & Ratings

Canvs

Canvs AI
SurveyOL Reviews & Ratings

SurveyOL

SurveyOL.com