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What is Questback?

A survey platform with two decades of expertise empowers you to make informed decisions. Insights from your customers and employees can significantly enhance your company's intelligence. Offering annual engagement surveys and robust talent management tools, the platform also features an NPS tracker, sales pulse, and customer journey tools to aid in the development of your products and teams. You will have access to various panels, templates, and the expertise needed to understand your market effectively. Create visually appealing surveys that align perfectly with your brand identity, utilizing over 35 pre-tested and ready-to-use templates. With a diverse range of question types at your disposal, you can easily distribute your surveys through email, QR codes, SMS, or links. The API integration also allows you to initiate send-outs from other systems seamlessly. Our established methodologies guarantee a high response rate, while the ability to customize data presentation lets you export results to formats such as Excel or PowerPoint. To transform insights into actionable strategies, you can share live reports with your colleagues, choosing between our standard reports or crafting your own tailored reports for specific needs. This comprehensive approach ensures that every aspect of your survey experience is designed to maximize impact and drive results.

What is Potentiate?

In the contemporary landscape, it is vital for brands to showcase their genuine humanity to consumers, not just through their messaging but by engaging in significant actions that promote enriching and positive experiences. By demonstrating thoughtful and consistent behavior, companies can cultivate a setting where making informed choices becomes much easier for their clients. Leveraging data from a variety of sources enables the synthesis and examination of diverse datasets, revealing more profound insights into customer behavior. It's important to remember that your customers are not mere data points; they are individuals with dreams and emotions. Our mission is to facilitate a deeper connection with your audience, allowing you to design extraordinary human-centric experiences. HX Connect serves as a proactive initiative aimed at identifying challenges your customers encounter, showcasing areas ripe for improvement, and celebrating your achievements. Additionally, HX One aggregates all critical business information into one live, interactive platform, simplifying the process of making well-informed decisions that propel your business forward. Seize this chance to strengthen customer connections and uplift your brand's visibility, ultimately fostering loyalty and trust among your clientele. By doing so, you will not only enhance customer satisfaction but also drive long-term success for your brand.

Media

Media

No images available

Integrations Supported

EnterpriseAlumni
Startdeliver

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
On-Site Training

Training Options

Webinars

Company Facts

Organization Name

Questback

Date Founded

2000

Company Location

Norway

Company Website

www.questback.com

Company Facts

Organization Name

Potentiate

Date Founded

1992

Company Location

Australia

Company Website

www.potentiate.com

Categories and Features

360 Degree Feedback

Not specified

Customer Experience

Not specified

Employee Survey

Not specified

Experience Management

Not specified

Market Research

Not specified

Performance Management

Customizable Templates
On-going Performance Tracking
Skills Assessments

Survey

Not specified

Categories and Features

Experience Management

Not specified

Survey

Email Marketing
Question Branching
Skip Logic

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