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What is QueueCare?

QueueCare is a cloud-based system for managing patient queues, tailored specifically for healthcare facilities and medical clinics. In the reception area, there is a live display board showcasing dedicated sections for each physician, which promotes efficient patient movement. Patients can conveniently check in by scanning a QR code, thus removing the need for any application downloads. Any TV with internet capability can function as a waiting-room screen, displaying the next patient's name and room in both Arabic and English. Moreover, QueueCare provides the option to print numbered tickets, integrates walk-in patients with scheduled appointments on a unified board, and offers valuable insights into the average wait times for each doctor. The system is thoughtfully designed to support the Arabic language, addressing right-to-left reading needs. The Pro version is available for a monthly fee of $179 when billed annually and includes a 30-day free trial, alongside a live demo that does not require prior registration. This cutting-edge solution not only simplifies the patient check-in process but also significantly improves the experience for both healthcare providers and patients. By enhancing communication and efficiency within the waiting area, QueueCare ultimately fosters a more organized healthcare environment.

What is FastServ?

FastServ® Cloud Queue Management System is an innovative cloud-based platform designed by SEDCO to streamline customer flow and appointment management across various industries. The system enables customers to virtually join queues or book appointments, significantly reducing physical wait times and enhancing the overall customer experience. FastServ® eliminates the need for costly servers and on-premise infrastructure by operating fully in the cloud, offering flexible pay-per-counter pricing that adapts to the size of your business. It features a comprehensive set of tools, including a mobile queueing app, real-time dashboard for queue monitoring, customer notifications and reminders, segmentation and prioritization capabilities, and digital signage options to display queue status and promotional content. Optional hardware devices, such as sleek queuing kiosks and queue management tablets, seamlessly integrate to support in-branch ticketing and check-in processes. The platform supports diverse industries including healthcare, banking, telecom, government, and money exchange, helping them deliver faster service and improve operational efficiency. FastServ® also provides detailed reporting and analytics to track performance and optimize resource allocation. Customers benefit from continuous live chat and online support, plus access to a dedicated technical account manager. Its cloud-native design ensures scalability, enabling businesses to grow their queue management capacity without additional hardware investments. Overall, FastServ® offers a modern, cost-effective, and scalable solution to meet the evolving demands of customer service environments.

Media

Media

No images available

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

$179/month
Pro: $179 per month billed yearly, or $199 per month billed quarterly. Includes 15 doctor rooms, 5 reception desks, up to 200 patients a day, 5 waiting-room screens, analytics and team chat.
Ultra: price on request, for medical groups with several branches or floors. Unlimited rooms, desks, patients and screens.
Every plan starts with a 30-day free trial, no credit card required.
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

QueueCare

Date Founded

2025

Company Location

Aqaba, Jordan

Company Website

queue.care

Company Facts

Organization Name

SEDCO

Date Founded

1980

Company Location

United Arab Emirates

Company Website

sedco.co

Categories and Features

Queue Management

QueueCare is an innovative queue management platform designed specifically for clinics and medical centers. The reception team operates from a central live board that features a column for each doctor or treatment room, allowing for seamless patient transfers between doctors through a simple drag-and-drop interface. This system efficiently accommodates both walk-in patients and scheduled appointments in a single queue. Patients can easily join the line by scanning a QR code at the entrance using their mobile devices, with no app installation required, and they can track their progress in real-time. Any television equipped with a web browser can serve as the waiting room display, announcing each patient's name and designated room in either Arabic or English. Additionally, numbered tickets can be printed at the reception desk or via self-service kiosks, while daily analytics provide insights into average waiting times, peak hours, and the performance metrics of each physician regarding wait and consultation durations.

Communication Tools
Contactless
Dashboard
For Healthcare
Supports Multiple Counters
Virtual Queue

Categories and Features

Queue Management

Not specified

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