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TalkdeskCreate a smooth and effective customer experience that effortlessly transitions across multiple channels. Our AI-powered, automation-centric solutions are tailored for everyday applications. Each year, we unveil a host of new features, solutions, and integrations to keep our platform ahead in the realm of customer experience technology and current trends. By prioritizing automation, we significantly improve essential customer service workflows utilizing the capabilities of Talkdesk AI. Yet, the proof lies in our clients’ successes; delve into diverse testimonials that highlight how they have effectively met their customers' needs. Revolutionize your customer service operations with CX Cloud, an all-encompassing suite of enterprise-level applications that seamlessly integrate for customer self-service, omnichannel communication, workforce engagement, employee collaboration, and analytics—all housed within a singular cloud-native system. Delight your agents with an intuitive interface while boosting the adaptability of your contact center by easily modifying every aspect of CX Cloud, from IVR routing settings to the agent dashboard. Additionally, these innovative tools empower you to deliver a consistently outstanding experience for both your team and your clientele, reinforcing the value of exceptional service at every touchpoint.
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groundcoverA cloud-centric observability platform that enables organizations to oversee and analyze their workloads and performance through a unified interface. Keep an eye on all your cloud services while maintaining cost efficiency, detailed insights, and scalability. Groundcover offers a cloud-native application performance management (APM) solution designed to simplify observability, allowing you to concentrate on developing exceptional products. With Groundcover's unique sensor technology, you gain exceptional detail for all your applications, removing the necessity for expensive code alterations and lengthy development processes, which assures consistent monitoring. This approach not only enhances operational efficiency but also empowers teams to innovate without the burden of complicated observability challenges.
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DialfireDialfire is an advanced, cloud-based solution designed for managing both inbound and outbound telephone campaigns, regardless of their scale. Users of Dialfire can experience up to three times the number of conversations facilitated by a cutting-edge predictive dialer that efficiently merges incoming calls from various projects and incorporates accurate technology for detecting answering machines. The platform prioritizes transparency, granting users complete oversight of their campaigns. It employs automated workflows to enhance efficiency, along with real-time, customizable statistics and reports that offer critical insights into the effectiveness of campaigns and the productivity of team members. Users have the flexibility to select from established templates for quick setup or tailor their campaigns, reports, and analytics to align with specific requirements or client demands. Furthermore, Dialfire supports native integration with multiple CRMs and offers API connections to interface smoothly with any external systems. Its robust infrastructure is backed by globally redundant servers and a diverse array of carriers, ensuring top-notch voice quality. You can initiate calls straight from your web browser without the need for any software downloads, making it incredibly convenient. Additionally, Dialfire provides multilingual support in English, French, German, Spanish, and Portuguese through various channels, including phone, email, chat, or online assistance, ensuring comprehensive accessibility for users worldwide.
What is QxStor?
Cloud-native technology has become a pivotal component in the design of modern cloud infrastructures, praised for its lightweight characteristics and exceptional portability. It significantly boosts the effectiveness of development and operations (DevOps), allowing for swift service launches and encouraging innovation within businesses. In an effort to accelerate the transition to cloud-native ecosystems while maintaining cost efficiency, QCT has assessed the performance and service quality of both the Red Hat® OpenShift Container Platform and the Kubernetes Platform. The QCT QxStack featuring the Cloud-Native Platform is a powerful Platform as a Service (PaaS) solution that utilizes the Red Hat® OpenShift® Container Platform, enhanced by Intel Enhanced Platform Awareness (EPA) technology. This offering is tailored for production-grade performance and includes a Hyper Converged Infrastructure (HCI) design that supports the simultaneous operation of virtual machines and containers, which promotes effective resource utilization. Additionally, this solution boasts excellent network performance and reliability, ensuring that capital expenditure (CAPEX) and operational expenditure (OPEX) are optimized throughout all stages of new technology implementation. As a result, businesses can strategically position themselves to thrive in a fast-paced market environment, securing a competitive advantage.
What is FlashOS?
Burlywood FlashOSâ„¢ introduces an innovative flash storage framework that evaluates application performance at the flash controller level, enhancing SSD capabilities and aligning them with the unique requirements of various applications, thereby delivering significant benefits for users of cloud storage, all-flash arrays, and hyper-converged solutions. This advanced FlashOSâ„¢ controller technology lays the groundwork for the next generation of SSDs meticulously crafted for data center environments. As the pioneering software-defined SSD solution, it addresses the challenges posed by contemporary cloud applications. By providing thorough analysis and insights into your storage ecosystem, we equip you with a versatile software business model that allows for effective management of both the supply chain and associated costs. This offering is distinguished as the sole adaptable, application-focused solution for storage needs, accompanied by all-encompassing technical and strategic support throughout its entire lifecycle. In an industry that is constantly changing, traditional storage systems are increasingly inadequate to satisfy the requirements of today's sophisticated cloud applications. Thus, companies must adapt their storage strategies to maintain a competitive edge and enhance their operational efficiency, ensuring they are well-prepared for future advancements.
Integrations Supported
Kubernetes
Microsoft Azure
NVMesh
Red Hat OpenShift
VMware Cloud
VMware vSAN
Integrations Supported
Kubernetes
Microsoft Azure
NVMesh
Red Hat OpenShift
VMware Cloud
VMware vSAN
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
QCT
Company Location
United States
Company Website
go.qct.io/solutions/
Company Facts
Organization Name
Burlywood
Company Location
United States
Company Website
www.burlywoodtech.com/#trueflash