AnyDesk
4.7 out of 5 starsRatings and Reviews 0 Ratings
Ratings and Reviews 33 Ratings
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What is RISE Remote Support?
With RISE Remote Support, you can efficiently oversee your entire support workflow within one platform, starting from the identification of the issue to archiving the collaboratively crafted solution in the knowledge database. This methodology guarantees that all stakeholders have access to organized, transparent, and easy-to-understand information throughout the journey. The system is designed to work with a variety of devices, including desktops, laptops, smartphones, and smart glasses, providing users with the flexibility they need. You can conveniently share an array of documents, including videos, images, PDFs, and 3D models, whether they were generated on-site or imported from other platforms, ensuring that both your team and clients have the exact resources needed to tackle the problem effectively. In the modern era of communication, voice messages have emerged as an essential resource, often replacing the need for lengthy typing and aiding in the swift identification and resolution of issues. Moreover, the saying "a picture is worth a thousand words" is particularly relevant when using our image editor, which allows for quick and easy enhancements and modifications to your images, leading to clearer communication. This extensive tool not only simplifies support workflows but also significantly enhances the user experience by promoting efficient collaboration and interaction among all parties involved. Overall, RISE Remote Support empowers teams to tackle challenges more effectively while fostering an environment of shared knowledge and continuous improvement.
What is AnyDesk?
You can remotely access a computer from virtually anywhere on the planet, whether you're in a different part of your office or across continents. AnyDesk offers secure and dependable remote desktop connections tailored for both IT experts and individuals who are constantly on the move. It supports a wide range of operating systems and devices, including Windows, macOS, iOS, Android, Linux, FreeBSD, and Raspberry Pi. This platform facilitates seamless collaboration and communication, making it easy to hold online meetings, give presentations, or work on the same document from various locations worldwide. File transfers between computers are straightforward; you can either copy and paste or utilize the dedicated transfer tab. Notably, installation and administrative access are not prerequisites; simply download the compact 3MB file to get started. If you're traveling and require unattended access, you can set up the AnyDesk user interface and create a password for security. Additionally, you have the option to personalize the AnyDesk interface, ensuring your customers receive a cohesive brand experience. This level of accessibility and customization makes AnyDesk a valuable tool for modern remote work.
Integrations Supported
Integrations Supported
Atera
Coronium
Devolutions Remote Desktop Manager
Halo Service Desk
HaloCSM
HaloITSM
HaloPSA
StoreApp
Truto
XEOX
API Availability
API Availability
Pricing Information
Pricing not provided
Pricing Information
$10.99 per month
Free Version
Free Trial Offered?
Supported Platforms
Android
iPhone
iPad
Windows
Mac
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
Linux
Customer Service / Support
Standard Support
Web-Based Support
Customer Service / Support
Standard Support
Web-Based Support
Training Options
Not specified
Training Options
Documentation Hub
Company Facts
Organization Name
RISE Technologies
Date Founded
2016
Company Location
Germany
Company Website
rise-rs.de/produkt/
Company Facts
Organization Name
AnyDesk Software
Date Founded
2013
Company Location
Germany
Company Website
anydesk.com
Categories and Features
Remote Support
Not specified
Categories and Features
Remote Desktop
Cross-Platform Access
File Transfer
Record Remote Sessions
User Management
Remote Support
File Transfer
Remote Control
Screen Sharing
Session Recording
Session Transfer
Screen Sharing
Desktop / Browser Sharing
Presenter Control Management
Remote Control
Screen Recording
Secure Remote Access
Not specified