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Ratings and Reviews 0 Ratings
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What is ROKAPAX?
Our diverse selection of products includes VNA, PACS systems, Radiology Information Systems (RIS), Diagnostic Viewers, and AI-enhanced Medical Diagnostic Support Solutions (MDSS) specifically designed for modalities such as MMG, CT chest imaging, ECG, and X-ray endoprosthesis imaging. With a robust user base of over 300,000 active individuals each month and 20,000 diagnostic devices flawlessly integrated with our PACS|VNA, we take pride in offering state-of-the-art technological solutions that aim to improve patient care significantly. We are keen to impart our knowledge in the field of healthcare digitalization, which is focused on elevating patient experiences through optimized diagnostic workflows. Our dedication extends to promoting the seamless adoption of our solutions to enhance the efficiency of professionals such as radiologists, oncologists, and cardiologists in their daily tasks. Leveraging 14 years of collaboration with 5,000 clinics, we have honed our essential skills to create a comprehensive and flexible platform that addresses the entire imaging workflow, free from vendor limitations. Furthermore, our AI-powered medical decision support systems are crafted to effectively prioritize cases with identified pathologies on a single interface, employing a red-yellow-green alert system to bolster clinical decision-making. This groundbreaking method guarantees that healthcare practitioners can concentrate on what is most important: providing outstanding care to their patients, thereby fostering a healthcare environment that is more responsive and patient-centered. Ultimately, our innovations not only streamline processes but also facilitate better health outcomes for all involved.
What is PTC SKD?
Companies that focus on service often encounter chaos and inefficiency when it comes to diagnosing issues, resulting in unnecessary visits from technicians, an overabundance of part returns, and a high rate of "no fault found" incidents. The PTC Service Knowledge and Diagnostics solution presents an advanced method by utilizing connected interactive diagnostics that automate problem identification and support remote diagnostics for smart, connected products (SCP) through a comprehensive knowledge base. Keeping up with PTC's latest advancements will provide insights into their groundbreaking releases and the forward-looking strategy for Service Knowledge and Diagnostics (SKD). In the automotive industry, adopting PTC's solutions has led to a remarkable reduction in service calls and dispatch needs, surpassing 20 percent. In addition, the time taken to resolve issues has significantly decreased, with improvements ranging from 20 to 75 percent, while also allowing for the rapid distribution of innovative solutions among teams. Furthermore, there has been a 40 percent reduction in diagnostic steps per call, which in turn has lowered service and warranty expenses, greatly improving equipment uptime. The ongoing enhancements brought about by PTC's diagnostic tools highlight their profound influence on optimizing service delivery and operational efficiency. This transformation not only benefits companies but also enhances customer satisfaction and trust in service reliability.
Media
No images available
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
$1000
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
ROKAPAX
Date Founded
2010
Company Location
Cyprus
Company Website
www.rokapax.com
Company Facts
Organization Name
PTC
Date Founded
1984
Company Location
United States
Company Website
www.ptc.com/en/products/service-knowledge-diagnostics
Categories and Features
Radiology
Audit Trail
Billing & Invoicing
Claims Management
EDI
EMR HL7 Bridge
Image Fusion
PACS Integration
Patient Scheduling
Scanning Input
Teleradiology
Wait List Management
Categories and Features
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
Work Instructions
Branding & Style Sheets
Content Management System
Drag and Drop
Dynamic Tags
Employee Feedback
Guide Approval Workflows
Media Editor
Multi-Brand Publishing
Rich Text Editor
SSO (SAML)
Translations
User Management
Version Control