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What is RSRS?

RSRS serves as a highly adaptable and powerful software solution tailored for computer repair shops and technical departments specializing in the repair of electronic devices. With a wide range of tools at your disposal, it streamlines processes, boosts efficiency, and enhances productivity, ultimately resulting in greater profit margins. By evaluating customer history and their devices, you can make informed recommendations for upgrades to newer models, which not only reduces their repair and maintenance costs but also increases your revenue. The platform's analytical capabilities further empower you to develop and execute a well-rounded marketing strategy that focuses on amplifying sales through customized promotions and special offers. By monitoring and assessing the True Costing of your operations, you can pinpoint areas where losses may occur, facilitating effective cost reduction. In addition, refining the accuracy of your service pricing allows for heightened profit margins, paving the way for sustainable growth. This all-encompassing strategy not only ensures the prosperity of your business but also enhances customer satisfaction in a competitive marketplace, creating a win-win scenario for all parties involved.

What is MyIT CRM?

The MyIT CRM initiative is tailored to meet the needs of both solo and multi-employee computer repair businesses. Originally built on the now-obsolete and unsupported citecrm open source framework from SourceForge, the project has seen extensive improvements and bug resolutions since its launch. Crafted by industry professionals with firsthand experience in computer repair and servicing, MyIT CRM strives to provide the most relevant and effective free CRM solutions for this niche. Furthermore, we deeply appreciate the valuable input from our community via the forum, which facilitates the active identification and fixing of new features and issues. This collaborative model not only enhances user involvement but also enables them to contribute significantly to the software's ongoing development. We believe that transparency is essential, and therefore, we ensure that our code remains fully accessible at all times, reinforcing our dedication to openness. Our objective is to deliver the highest quality CRM software package—whether free or paid—explicitly designed for the computer repair and services industry. Additionally, we are committed to continuously gathering user insights, ensuring that our software adapts to the dynamic requirements of this sector. By doing so, we aim to foster a community-driven atmosphere that supports innovation and responsiveness.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$15.00/month/user
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SynolonSoft

Date Founded

2010

Company Location

Cyprus

Company Website

www.synolonsoft.com

Company Facts

Organization Name

MyIT CRM

Date Founded

2009

Company Website

myitcrm.sourceforge.net

Categories and Features

Repair Shop

Barcode Support
Billing & Invoicing
CRM
Intake Forms
Inventory Management
Parts Inventory Management
Point of Sale (POS)
Repair Tracking
Work Order Management

Categories and Features

Repair Shop

Barcode Support
Billing & Invoicing
CRM
Intake Forms
Inventory Management
Parts Inventory Management
Point of Sale (POS)
Repair Tracking
Work Order Management

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