Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 2 Ratings

Total
ease
features
design
support

Alternatives to Consider

  • RingCentral RingEX Reviews & Ratings
    2,916 Ratings
    Company Website
  • CallTrackingMetrics Reviews & Ratings
    844 Ratings
    Company Website
  • CallHub Reviews & Ratings
    390 Ratings
    Company Website
  • CallShaper Reviews & Ratings
    25 Ratings
    Company Website
  • CloudTalk Reviews & Ratings
    1,680 Ratings
    Company Website
  • Jiminny Reviews & Ratings
    795 Ratings
    Company Website
  • Twilio Reviews & Ratings
    1,282 Ratings
    Company Website
  • Shape Software Reviews & Ratings
    129 Ratings
    Company Website
  • Fathom Reviews & Ratings
    5,619 Ratings
    Company Website
  • Dialfire Reviews & Ratings
    22 Ratings
    Company Website

What is RT Telephony?

SugarCRM offers various modules, such as Leads, Contacts, and Accounts, that facilitate both inbound and outbound calling. Calls can be made through web, desktop, or mobile applications, requiring only a microphone and speakers. RT Telephony serves as the operator, effectively managing extensions and phone directories. With the IVR settings in RT Telephony, you can craft a welcoming message, adjust voice tone, and handle incoming calls. Additionally, you can guide your callers through a set of options tailored to your specific configurations. Beyond voice interactions, RT Telephony enhances communication by enabling both textual and verbal exchanges. Users can instantly send and receive SMS messages, with Sugar enabling the initiation of SMS conversations through RT Telephony integration. Furthermore, RT Telephony allows for the creation of Campaign Templates, making it simple to deliver messages directly to your intended audience. This comprehensive approach to communication ensures that users can engage with their clients effectively, regardless of the medium.

What is RingCentral Automatic Call Recording?

RingCentral MVP's Automatic Call Recording feature enables easy recording of all incoming and outgoing phone calls. With a simple setup process that can be completed in just a few clicks, this robust functionality supports seamless recording on any device linked to your RingCentral account. Through the Automatic Call Recording option, users can download recorded conversations, play them back, and even share them as email attachments, facilitating easy access for training or customer service evaluations. Additionally, this feature helps document conversations, ensuring that accurate legal and compliance records are upheld, which ultimately contributes to increased operational efficiency for organizations. This comprehensive tool not only streamlines communication but also fortifies the framework for maintaining high standards in business practices.

Media

Media

Integrations Supported

Avoma
C2CRM
Campus Cafe
Chatlayer by Sinch
Clari Copilot
CoCounselor
CredentialingSpectrum
Crelate
FetchIt
Fireflies.ai
InsuredMine
Junos Traffic Vision
Mayday
Meltano
Quickwork
SalesKen
Sugar Market
Sugar Sell
SuiteMaster
Twilio

Integrations Supported

Avoma
C2CRM
Campus Cafe
Chatlayer by Sinch
Clari Copilot
CoCounselor
CredentialingSpectrum
Crelate
FetchIt
Fireflies.ai
InsuredMine
Junos Traffic Vision
Mayday
Meltano
Quickwork
SalesKen
Sugar Market
Sugar Sell
SuiteMaster
Twilio

API Availability

Has API

API Availability

Has API

Pricing Information

$125 per month
Free Trial Offered?
Free Version

Pricing Information

$19.99/month/user
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Rolustech

Date Founded

2008

Company Location

United Kingdom

Company Website

www.rolustech.com/rttelephony/

Company Facts

Organization Name

RingCentral

Date Founded

2003

Company Location

United States

Company Website

www.ringcentral.com

Categories and Features

Call Recording

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

Categories and Features

Call Recording

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

Popular Alternatives

Popular Alternatives

RingCentral RingEX Reviews & Ratings

RingCentral RingEX

RingCentral