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What is Rainbow CRM?

Rainbow CRM is a tailor-made customer relationship management solution that we developed to enhance the organization of our contacts, leads, and follow-ups. With a focus on user-friendliness, Rainbow CRM was built entirely from the ground up using PHP, designed to serve as an intuitive asset for our daily sales operations. After some time using the system, we recognized that we had successfully created an efficient and accessible user experience. As a result, we decided it was important to share this innovative tool with our clients, as it can be easily integrated into any business framework. We are excited to announce that we have launched a beta version of Rainbow CRM, which is currently available for free to all our esteemed friends who wish to explore its features. We are confident that this offering will not only improve their operational productivity but also help cultivate deeper connections with their clientele, ultimately leading to better business outcomes. Furthermore, we are eager to gather feedback from users to continue refining and enhancing the tool based on their experiences.

What is Centriam?

Centriam skillfully converts raw data into practical insights at an affordable rate, assisting you in reducing customer churn while also enhancing upsell opportunities. Leverage customer behavior and data to determine the optimal timing and method for gathering feedback. With Centriam, you can initiate highly customized feedback campaigns triggered by specific customer interactions. By associating feedback with detailed customer profiles, you acquire an in-depth understanding of their challenges. It's essential to tackle the most pressing concerns through targeted follow-up communications that draw from both customer feedback and insights. Swiftly addressing customer issues in a way that aligns with their expectations is vital. Moreover, integrating Centriam with various data systems allows you to set up feedback triggers that react to customer behaviors and insights effectively. Craft specific follow-up strategies that take into account customer feedback, text analytics, and profile data, while also identifying which customers need urgent attention. By prioritizing follow-ups based on these factors, you can significantly boost customer satisfaction and engagement. This well-rounded approach fosters a deeper connection and a more responsive relationship with your clients, ultimately leading to enhanced loyalty and trust.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Rainbow Riders

Date Founded

2006

Company Location

Denmark

Company Website

rainbowriders.dk/

Company Facts

Organization Name

Centriam

Date Founded

2012

Company Location

United States

Company Website

www.centriam.com

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

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