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What is Rainforest?

Boost your income by effortlessly incorporating payment solutions into your offering, while sidestepping the challenges of risk management and compliance. With Rainforest, you can broaden the financial transactions available on your platform. Choose a single service provider to access a variety of payment options such as credit cards, ACH transfers, immediate payments, and next-day funding. Speed up your development timeline and achieve your financial targets more rapidly with our plug-and-play components tailored for payments, reporting, chargebacks, merchant onboarding, and more. We take care of all the intricate details related to risk and compliance, including transaction oversight, merchant KYC, and necessary reporting, allowing you to concentrate on growing your business. Maintain full ownership of your merchant clients and their information. Experience a fully customizable white-labeled solution that comes with no contractual obligations, minimums, or monthly fees. Use our revenue calculator to discover how adding payment processing can greatly improve your platform's earning capabilities. This efficient strategy not only enhances productivity but also encourages you to innovate freely within your business model, ultimately leading to greater long-term success.

What is Merchant Relationship Management by NMI?

NMI Merchant Relationship Management (formerly IRIS CRM) transforms how banks, ISOs, and payment providers manage merchants—streamlining complex processes from lead acquisition through underwriting, onboarding, and ongoing compliance. Designed specifically for the payments industry, Merchant Relationship Management centralizes risk management, compliance automation, and portfolio oversight within a single, scalable platform. The modular suite includes: Merchant Central – A portfolio management hub for automated onboarding, residual tracking, and performance reporting. ScanX – Advanced underwriting automation that gathers and validates KYC, KYB, and AML data in seconds. MonitorX – Real-time compliance monitoring to flag and manage merchant risk proactively. Each component integrates seamlessly with existing CRMs or operates as a standalone solution, reducing manual work and improving speed to activation. Key Advantages Built for payments, not retrofitted from generic CRMs White-label branding to maintain institutional control and trust Automated residuals and compliance tools that reduce errors and friction Scalable automation for high-volume portfolios and agent networks Merchant Central takes the headache out of residuals management, saving you time, reducing errors and giving you full visibility into your portfolio. NMI’s automated residuals management helps ISOs , banks and payment providers streamline payouts, improve their agent reporting experience, and turn residuals into a reliable source of growth. Unlike legacy systems, MRM unifies fragmented processes into one modern experience that improves efficiency, accuracy, and transparency. Teams can focus less on administration and more on growth, while merchants benefit from faster onboarding and better support. With NMI MRM, financial institutions can transform merchant management into a competitive advantage—reducing risk, boosting retention, and empowering growth at scale.

Media

Media

Integrations Supported

Adobe Acrobat Sign
COZYROC SSIS+ Suite
Hyperise
InMyTeam
LiveChat
Microsoft Outlook
NMI Merchant Central
Refold
Zapier

Integrations Supported

Adobe Acrobat Sign
COZYROC SSIS+ Suite
Hyperise
InMyTeam
LiveChat
Microsoft Outlook
NMI Merchant Central
Refold
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

$0.20 per item
Free Trial Offered?
Free Version

Pricing Information

$1,499 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Rainforest

Company Location

United States

Company Website

www.rainforestpay.com

Company Facts

Organization Name

NMI

Company Location

United States

Company Website

www.nmi.com/products/merchant-relationship-management/

Categories and Features

Payment Processing

ACH Check Transactions
Bitcoin Compatible
Debit Card Support
Gift Card Management
Mobile Payments
Online Payments
POS Transactions
Receipt Printing
Recurring Billing
Signature Capture

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

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