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What is RaiseHand?

RaiseHand Medical offers an efficient method for patients to schedule appointments with their doctors through links sent via email, SMS, or their patient portal directly. After initiating the appointment, patients are paired with a medical receptionist who helps them complete essential forms, subsequently placing them in a queue for medical assistants to assess their medical history and gather further information about their condition. The process of moving patients between various queues is made easy with a simple drag-and-drop feature using the patient card, significantly improving operational efficiency. In addition, RaiseHand for Support allows businesses to add a contact support button to their websites, enabling customers to connect with support representatives through video calls instantly, with the added capability to share screens to facilitate a more effective resolution of issues. This integration of technology within both healthcare and customer support showcases how digital solutions can optimize communication and improve service delivery. Ultimately, the innovative approach of RaiseHand enhances the overall experience for patients and customers alike.

What is Bridgera myHealth?

Bridgera myHealth is composed of two main elements: a web portal optimized for medical offices and a mobile app focused on enhancing patient engagement. The secure web portal significantly improves operational efficiency for healthcare providers by automating numerous tasks with precision. When patients go through the onboarding process, they receive an email that includes a link to the Bridgera myHealth app along with their login credentials. This mobile app is designed to work seamlessly on both Android and iOS platforms, enabling patients to schedule appointments and connect with their healthcare providers via video calls or text messaging. In addition, the app can synchronize with Bluetooth/BLE-enabled health monitoring devices to collect and analyze health data. Bridgera myHealth elevates telehealth services by establishing secure connections between patients and providers through a robust video calling platform that employs 256-bit encryption for added security. All video calls are recorded and retained for a duration of 90 days to ensure that information is available for later review if necessary. Moreover, patients have the ability to send secure messages at any time, ensuring they can obtain timely assistance from healthcare professionals whenever they require it. This all-encompassing strategy guarantees that both patients and providers are equipped with the crucial resources needed for efficient healthcare management, fostering a more connected and responsive healthcare environment.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

RaiseHand

Company Website

www.raisehand.com

Company Facts

Organization Name

Bridgera

Date Founded

2015

Company Location

United States

Company Website

bridgera.com/telehealth-platform/

Categories and Features

Screen Sharing

Annotations / Drawing Tools
Desktop / Browser Sharing
Mobile Screen Sharing
Presenter Control Management
Remote Control
Screen Capture
Screen Mirroring
Screen Recording

Telemedicine

Appointment Reminders
Appointment Scheduling
Chat / Messaging
E-Prescribing
For Medical Purposes
HIPAA Compliant
Multi-Provider Practice
Online Forms
Patient Queue Management
Practice Management
Remote Treatment Plans
Teleradiology
Video Conferencing

Video Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Web Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Categories and Features

Telemedicine

Appointment Reminders
Appointment Scheduling
Chat / Messaging
E-Prescribing
For Medical Purposes
HIPAA Compliant
Multi-Provider Practice
Online Forms
Patient Queue Management
Practice Management
Remote Treatment Plans
Teleradiology
Video Conferencing

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