Ratings and Reviews 7 Ratings
Ratings and Reviews 0 Ratings
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What is Raiseaticket?
Presenting a complimentary helpdesk portal that is ready for immediate use, aimed at improving and simplifying interactions between customers and support teams effectively. Enhance your support engagement with our free helpdesk solution, which adeptly addresses the chaos of overflowing inboxes and unaddressed customer concerns. By implementing automation, you can significantly enhance overall productivity as part of a comprehensive strategy for achieving success. This cloud-based platform is flexible, easy to use, and completely free, allowing for effortless setup and customization to meet your specific needs. It also emphasizes security and adheres to GDPR standards. Our specialized helpdesk portal comes with a powerful web-based ticketing system that is not only easy to navigate but also adaptable to your specifications. Raiseaticket's free helpdesk provides you with essential tools to deliver outstanding customer support, ensuring that every inquiry is acknowledged. With this innovative platform, you can revolutionize your customer support journey and cultivate deeper connections with your clientele, ultimately leading to higher satisfaction rates. Additionally, the system's intuitive design ensures that both support teams and customers can easily utilize its features for seamless communication.
What is Mojo Helpdesk?
Transform the support experience for both clients and team members using a help desk software that can be implemented in just minutes and at a much lower cost. Are you still depending on outdated methods like spreadsheets and emails to handle requests? Mojo Helpdesk brings everything together into a user-friendly platform. Decrease the number of incoming inquiries by taking advantage of the built-in knowledge base. With Mojo, organization is key; tickets can be effortlessly assigned and tagged for better tracking. Thanks to the platform's automation capabilities, many tasks can be managed without the need for manual effort. Crafted as an accessible cloud ticket tracking solution, Mojo Helpdesk allows organizations to provide outstanding service to employees and customers alike while keeping costs manageable. More than ten years ago, Metadot, the creator of Mojo, identified a gap for a help desk solution that could deliver personalized, engaging, and natural user interactions. When we couldn't find a product that matched our vision, we decided to develop our own. Today, we proudly extend this solution to various organizations, with thousands of businesses, ranging from small groups to large corporations, trusting Mojo Helpdesk to effectively support their customers and staff on a daily basis. With its powerful features, Mojo becomes an indispensable asset for any organization aiming to improve their support capabilities while also enhancing overall efficiency. By committing to continuous improvement and adaptation, Mojo Helpdesk ensures that your organization stays at the forefront of customer service excellence.
Integrations Supported
APIANT
ActiveCampaign
AdRem NetCrunch
AuditShipment
Bedrock Analytics
Campaign Monitor
Cyfe
Formstack
HelpOnClick Live Chat
HubSpot CRM
Integrations Supported
APIANT
ActiveCampaign
AdRem NetCrunch
AuditShipment
Bedrock Analytics
Campaign Monitor
Cyfe
Formstack
HelpOnClick Live Chat
HubSpot CRM
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$29 per user per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Fonicom
Date Founded
2007
Company Location
Malta
Company Website
raiseaticket.com
Company Facts
Organization Name
Metadot
Date Founded
2006
Company Location
United States
Company Website
www.mojohelpdesk.com
Categories and Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Categories and Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management