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What is React & Share?

React & Share acts as the voice of your customers by harnessing a cutting-edge feedback tool. It enables your online audience to effortlessly share their opinions with you. With prompt and responsive feedback along with detailed reports, users can clearly articulate their needs concerning your website content. Clients utilizing React & Share benefit from page-specific insights that help them assess, analyze, and produce effective web content. The intuitive reaction buttons and open text feedback features empower users to pinpoint areas where content might be unclear, out-of-date, or inaccurate. Furthermore, our automated reporting and easy-to-navigate dashboard provide a wealth of valuable data on a daily, weekly, or monthly basis, keeping you updated and engaged with your audience. This innovative approach not only fosters a more interactive experience but also enables businesses to consistently refine their digital presence guided by real-time insights from users. As a result, companies can adapt more swiftly to meet the evolving preferences of their audience.

What is OMBEA Insights?

Imagine having a remarkably smart assistant that meticulously monitors all feedback, uplifts your team, and extracts the most crucial tasks for your attention. State-of-the-art algorithms identify hidden obstacles for you, presenting everything in clearly structured, prioritized to-do lists. You will receive immediate alerts for any urgent issues, empowering you to respond more efficiently than your rivals. Feel at ease knowing that there’s always someone keeping an eye on the essential personnel. All feedback has been synthesized into a single KPI that succinctly shows what needs your focus and when. This efficient methodology simplifies the process of sharing and discussing insights even further. Do you believe this calls for consulting services, complicated setups, or new systems? Think again! OMBEA Insights is crafted to be accessible for organizations of all sizes, enabling everyone to gain from personalized insights. You’ll be up and running in just a few minutes, revolutionizing the way your team engages with data and achieves outcomes. Moreover, its user-friendly design means that even those who are not well-versed in analytics can effectively tap into its capabilities, fostering a more data-driven culture within your organization. With such an intuitive platform, the potential for growth and innovation becomes limitless.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$9.90/month
Free Trial Offered?
Free Version

Pricing Information

$35 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

React & Share

Company Location

Finland

Company Website

reactandshare.com

Company Facts

Organization Name

OMBEA

Date Founded

2011

Company Location

Sweden

Company Website

www.ombea.com

Categories and Features

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Categories and Features

360 Degree Feedback

Dashboard
Feedback / Surveys
Progress Tracking
Question Library
Rater Selection
Self Service Portal
Supports External Reviewers

Complaint Management

Case Management
Complaint Classification
Corrective Actions (CAPA)
Customer Complaint Tracking
Feedback Management
Forms Management
Issue Tracking
Quality Assurance Management
Routing
Self Service Portal
Social Media Monitoring
Survey Management

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Employee Engagement

Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys

Experience Management

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Performance Management

360 Degree Feedback
Compensation Management
Custom Rating Scales
Customizable Templates
Individual Development Plans
On-going Performance Tracking
Peer Appraisals
Review Cycle Tracking
Self Service Portal
Self-Appraisals
Skills Assessments
Weighted Performance Measures

Talent Management

Career Development Planning
Compensation Management
Competency Management
Employee Lifecycle Management
Goal Setting / Tracking
Job Description Management
Onboarding
Performance Appraisal
Recruiting Management
Succession Planning
Training Management

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