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What is Reactflow?

Reactflow enables the playback of customer activity recordings in video format, allowing users to compile heatmaps, analyze funnels, generate bug reports, review console logs, and provide feedback, ultimately aiding in the identification and resolution of customer pain points—all at no cost. By utilizing each user’s Heatmap and Recording, you can enhance the user experience, refine the interface, and optimize the user journey while also pinpointing and addressing issues like 404 errors and debugging problems. Furthermore, Reactflow empowers you to understand the reasons behind cart abandonment or user exits by providing a clear view of visitor interactions on your site, which in turn helps you identify necessary changes. The session replay feature captures visitor behavior comprehensively, offering insights that surpass conventional web analytics and plugins that merely trace visitor paths. This innovative approach ensures that you have a detailed understanding of user actions, allowing for targeted improvements in your website's functionality and user engagement strategies.

What is BugPlug?

BugPlug Hex Logo BugPlug — This user-friendly on-site widget collects important feedback and critical issues in one convenient spot, enabling you to emphasize user satisfaction while minimizing the complexities of feedback management. Beyond merely tracking bugs, BugPlug acts as a direct line of communication for clients and users within the development process. By providing clear issue management that outlines bug acceptance statuses and the advancements of feature requests and known problems, you show your audience that you value their input and are dedicated to improving their experience. This organization helps you avoid the turmoil associated with chaotic product launches, allowing your team to focus more on developing high-quality products and growing your business. By shifting your attention from merely handling feedback to prioritizing what truly drives your success, you can take advantage of the chance to build a more robust relationship with your users and encourage a more collaborative atmosphere. Ultimately, this approach can lead to more innovative solutions and a loyal customer base.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$19.99 per month
Free Trial Offered?
Free Version

Pricing Information

$9 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Reactflow

Date Founded

2019

Company Location

Malaysia

Company Website

reactflow.com

Company Facts

Organization Name

OMATUM

Company Location

United States

Company Website

www.omatum.com

Categories and Features

Bug Tracking

Backlog Management
Filtering
Issue Tracking
Release Management
Task Management
Ticket Management
Workflow Management

Heatmap

Behavioral Mapping
Dashboard
Dynamic Maps
Element Analytics
Embeddable Maps
For Sales
For Science
Radial Mapping
Territorial Mapping
Website Analytics

Session Replay

Eye Tracking
Form Analytics
Heatmaps
Mouse Tracking
Optimization Tools
Session Recording
Surveys
User Experience Analysis
User Feedback
Visitor Segmentation

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Web Analytics

Campaign Management
Conversion Tracking
Form Analytics
Goal Tracking
Keyword Tracking
Multiple Site Management
Pageview Tracking
Referral Source Tracking
Site Search Tracking
Time on Site Tracking
User Interaction Tracking

Website Optimization Tools

Competitor Analysis
Content Management
Keyword Research Tools
Link Management
Performance Metrics
Problem Area Alerts

Categories and Features

Bug Tracking

Backlog Management
Filtering
Issue Tracking
Release Management
Task Management
Ticket Management
Workflow Management

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