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What is Readymode?

Readymode, previously known as XenCALL, is a cloud-driven CRM and VoIP platform designed to enhance the efficiency of telemarketing and contact center operations, enabling them to execute campaigns, boost lead generation, and finalize more transactions. Notable functionalities include prioritizing agents and call lists, managing agent calendars, and facilitating blended inbound and outbound calling channels, along with features like conference calling and call recording capabilities. This browser-based solution is user-friendly and offers tailored training and support to its users. The platform's intuitive predictive dialer allows for the automation and streamlining of administrative duties, making it easier to focus on key performance metrics. Users can proactively analyze call center analytics reports to assess agent performance effectively. With the integrated CRM and compatibility with various third-party tools, all essential resources are at your fingertips. Additionally, you can create dynamic lists from your leads to allocate to your sales team efficiently. Readymode also supports direct server-to-server connections with TrustedTPV or VoiceLog Verification systems, simplifying the integration of third-party lead submissions. This comprehensive approach ensures that contact centers are well-equipped to maximize their operational potential and drive success.

What is Apex Power Dialer?

Apex Power Dialer provides an exceptional method for agents to efficiently navigate through their leads. The ability to create customized dialer lists is one of its essential features, allowing users to filter and sort leads effectively. By minimizing obstacles for your sales team, you enable them to concentrate on both generating new opportunities and securing deals. Key Features • Organize and segment leads to keep your agents focused and productive. • The click-to-call feature allows for precise and effortless lead contact. • Your team can utilize text messaging as a communication option. • Built-in templates help ensure quick personalization of outreach efforts. • The user-friendly setup allows your team to start reaching out to leads and closing sales right away. The Apex Power Dialer serves as a strategic solution for businesses that prioritize every lead, ensuring their agents maximize productivity and efficiency. Moreover, with its seamless integration of various features, it empowers sales teams to maintain a consistent outreach strategy.

Media

Media

No images available

Integrations Supported

Adobe Acrobat Sign
Authorize.Net
ConvergeHub
Dropbox
Gmail
Gong
Google Calendar
Google Maps
Keap
Pipedrive
Podio
REISift
Salesforce
Stripe
Twilio
Zillow
monday.com

Integrations Supported

Adobe Acrobat Sign
Authorize.Net
ConvergeHub
Dropbox
Gmail
Gong
Google Calendar
Google Maps
Keap
Pipedrive
Podio
REISift
Salesforce
Stripe
Twilio
Zillow
monday.com

API Availability

Has API

API Availability

Has API

Pricing Information

$150
Free Trial Offered?
Free Version

Pricing Information

$74.95 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Readymode (formerly Xencall)

Date Founded

2014

Company Location

Canada

Company Website

readymode.com

Company Facts

Organization Name

Apex Power Dialer

Company Location

United States

Company Website

www.apexpowerdialer.com

Categories and Features

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Inside Sales

Auto-Dialing
Call List Management
Call Recording
Campaign Management
Dashboard
Data Management
Lead Capture
Lead Distribution
Lead Scoring
Performance Management

Predictive Dialer

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

Workforce Optimization (WFO)

Interaction Analytics
Liability Recording
Performance Management
Quality Management
Real-time Guidance
Reporting
Speech Analytics
Surveying
Workforce Management
eLearning

Categories and Features

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