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What is ReadyOp?

Clear roles and structured communication systems are crucial for the organized and efficient exchange of information throughout the hierarchy. Users can easily locate and assign tasks while communicating with both individuals and teams, whether they are part of a single agency or multiple organizations. Our intuitive visual dashboard interface simplifies this entire process. You can access our services from anywhere in the world using just a web browser or a smartphone, making it incredibly convenient. Enhance your communication standards with our cutting-edge cloud platform, which provides true real-time interoperability. This enables seamless connectivity between smartphones, laptops, desktops, and land mobile radio systems, effectively bridging communication gaps. Critical information can be conveyed rapidly to users via alerts, SMS, MMS, emails, phone calls, conferences, and land mobile radio systems, which significantly promotes engagement and shortens response times. By utilizing these features, organizations can substantially improve their operational efficiency while ensuring that essential information is delivered to the appropriate individuals, thus creating a more agile and responsive environment. Ultimately, the integration of such robust communication solutions fosters collaboration and drives organizational success.

What is Globitel E-911?

The Globitel Emergency Call Center Application (E-911) functions as a robust CTI solution, enabling call-takers to effectively handle their telecommunication systems via an easy-to-navigate graphical interface developed according to industry norms. This user-friendly interface integrates the phone system with mapping tools, location services, and other vital resources, ensuring that essential information and tasks are instantly accessible for call-takers. In addition, the application features a range of reports that help emergency call center supervisors improve operational efficiency. Managers can create and schedule personalized reports for automated delivery to upper management, providing them with valuable insights. Moreover, the application includes a web-based dashboard tailored for call center floor managers, presenting real-time data on call volume, agent readiness, and seat usage, along with live performance metrics. By adopting this comprehensive approach, the application not only simplifies operations but also enhances decision-making processes among emergency response teams, ultimately contributing to more effective crisis management. This multifaceted tool is crucial for ensuring that emergency services operate at their highest potential.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Collabria

Date Founded

2008

Company Location

United States

Company Website

www.readyop.com

Company Facts

Organization Name

Globitel

Date Founded

1996

Company Location

Jordan

Company Website

www.globitel.com

Categories and Features

EMS

Availability Indicator
Billable Items Tracking
Daily Unit Loading Analysis
Dispatch Monitoring
EMS Service Roles Time Clock
Electronic Signature
Equipment Tracking
Fleet Management
NEMSIS Compliance
Patient Database
Point-of-Service Data
Refusal Statements
Shift Management
Supply Management

Categories and Features

EMS

Availability Indicator
Billable Items Tracking
Daily Unit Loading Analysis
Dispatch Monitoring
EMS Service Roles Time Clock
Electronic Signature
Equipment Tracking
Fleet Management
NEMSIS Compliance
Patient Database
Point-of-Service Data
Refusal Statements
Shift Management
Supply Management

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