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What is Real-Link?

Real-Link offers a versatile software solution tailored for sectors such as Security, Facilities Management, Property Management, and Hospitality, emphasizing data collection, analysis, and oversight. This platform empowers users to track employee attendance, receive incident reports in real time, digitize various forms, and more. With Real-Link Security Management, you can quickly access information regarding your security personnel's activities. Designed with user-friendliness and cost-effectiveness in mind, the software utilizes cutting-edge NFC technology to deliver current updates on guard locations, incident reports, alarm responses, and mobile patrols. All critical information is available in real-time, removing the need for traditional log cards or the tedious process of data entry after events. The NFC technology allows for rapid data collection, which is swiftly transmitted to the server, enabling access via a web-based interface. Users can easily retrieve forms, charts, and reports through the Real-Link web portal, with the added feature of exporting reports in various formats or setting up automated email deliveries. Moreover, this software significantly boosts operational efficiency by enabling organizations to optimize their communication and documentation processes. As a result, Real-Link not only improves data management but also fosters a more agile and responsive operational environment.

What is Lighthouse?

Every shift brings its own set of challenges in maintaining high standards of service. By employing our mobile workforce management tool, Lighthouse, you can access real-time data to confirm that each team member is positioned appropriately. This software enables you to track the advancement of cleaning tasks and observe the execution of rotation loops and guard tours as they happen. Additionally, ongoing reporting plays a crucial role in upholding compliance with risk management protocols, aids in defense against potential liabilities, and identifies areas where efficiency can be enhanced. Specifically tailored for premier security, cleaning, and facilities management companies operating in North America and the APAC region, Lighthouse is designed for organizations managing extensive teams and resources across multiple sites. With a current and comprehensive overview of all field operations, you can ensure that your teams remain attentive and productive. Immediate alerts concerning incidents, anomalies, and overlooked tasks facilitate swift action to address unexpected issues, thereby maintaining seamless operations at all times. This heightened level of supervision not only bolsters accountability but also significantly improves the quality of service delivery, creating a more reliable experience for clients. Ultimately, the Lighthouse system empowers organizations to achieve better outcomes in service management and operational excellence.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

RealTimeDC

Company Website

realtimedc.com

Company Facts

Organization Name

TEAM Software by WorkWave

Date Founded

1989

Company Location

United States

Company Website

teamsoftware.com/software/lighthouse/

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Categories and Features

Workforce Management

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

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