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What is Reception 24/7?

Exceptional customer service serves as the cornerstone of thriving enterprises. Improve your business operations with a specialized team of live virtual receptionists who can handle incoming calls, address inquiries, manage appointment scheduling, and much more! Our receptionists are at your disposal whenever you need assistance, guaranteeing that every call is met with professionalism and respect. You can trust us to provide each customer with the same high level of attention and care that you offer. We will effectively represent your brand by greeting each caller with a personalized introduction and guiding every interaction using a custom script tailored to your requirements. Clients value speaking with a live representative who understands their issues and provides clear solutions to their inquiries. Each of our receptionists boasts native or near-native English proficiency. We will work closely with you to establish how you prefer your calls and inquiries to be handled. With our virtual receptionists, your customers will feel as though they are interacting with someone from your own office. This seamless experience can significantly boost customer satisfaction and foster loyalty, ultimately contributing to your business's long-term success. Ensuring every interaction is positive will help build a strong relationship with your clientele.

What is Nexa?

Entrust your phone calls, text messages, online chats, emails, sales inquiries, and appointment scheduling to our dedicated virtual receptionists, available around the clock to cater to your customers at any time. Our answering service goes beyond just handling calls; our bilingual and highly trained virtual receptionists focus on boosting revenue while delivering an outstanding customer experience for businesses of all sizes. Whether you are a small business aiming to enhance your competitive edge or a large corporation seeking scalable staffing solutions, Nexa's virtual receptionists are equipped to assist you in both English and Spanish. Each time one of our professional receptionists picks up the phone, your customers will feel as if they are speaking to a member of your team, thanks to their thorough understanding of your industry. This expertise allows them to manage a higher volume of calls efficiently and accurately. Additionally, our receptionists are adept at qualifying incoming leads, proactively engaging potential clients, and handling every interaction with the utmost professionalism, ensuring your organization is always portrayed positively. By seamlessly integrating our services into your operations, you can significantly enhance customer interactions and boost overall efficiency. As a result, your business will not only save time and resources but also foster stronger relationships with your clientele.

Media

Media

Integrations Supported

Calendly
Copper
Dentrix
FieldEdge
GoDaddy Email
Google Calendar
Google Cloud Platform
Housecall Pro
HubSpot Customer Platform
PracticePanther Law Practice Software
QuickBooks Online
Realvolve
Rocket Matter
ServiceTitan
Shopify
SimplePractice
Skedulo
Twilio

Integrations Supported

Calendly
Copper
Dentrix
FieldEdge
GoDaddy Email
Google Calendar
Google Cloud Platform
Housecall Pro
HubSpot Customer Platform
PracticePanther Law Practice Software
QuickBooks Online
Realvolve
Rocket Matter
ServiceTitan
Shopify
SimplePractice
Skedulo
Twilio

API Availability

Has API

API Availability

Has API

Pricing Information

$14.99 per month
Free Trial Offered?
Free Version

Pricing Information

$200 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Reception 24/7

Date Founded

2020

Company Location

United Kingdom

Company Website

www.reception247.com/en-US

Company Facts

Organization Name

Nexa

Company Location

United States

Company Website

nexa.com

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