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What is RecoSense?

The process that consumers undergo when deciding to make a purchase involves multiple stages and considerations. From the first encounter with a brand to their subsequent experiences, various factors significantly influence how they perceive and evaluate that brand. At Reconsense, we utilize AI-driven tools to delve into the complex journey of the consumer, carefully charting each interaction, scrutinizing the decisions made, and assessing both the actions taken and those overlooked in response to recommendations—providing a holistic view of the customer experience. This method allows for an in-depth examination of consumer demographics, preferences, choices, and expectations regarding the brand. Furthermore, the insights we derive can be applied to customize recommendations and offerings, ultimately enhancing the customer experience to better meet individual preferences. By gaining a deeper understanding of these elements, brands can cultivate more meaningful relationships with their consumers, leading to increased loyalty and satisfaction. In this way, the interplay between consumer behavior and brand strategy becomes a vital aspect of successful marketing.

What is Dynamics 365 Customer Insights?

Utilize insights driven by AI and automated processes to reduce the cost of conversions while providing customized recommendations that boost customer lifetime value. Skillfully manage the delicate balance between personalization and privacy by leveraging automatically updated consent data and employing classification labels to protect sensitive information. Combine transactional, behavioral, and demographic data to create rich insights and detailed, up-to-date customer profiles that honor individual consent preferences. Speed up sales cycles, reduce churn, and cultivate enduring customer relationships by quickly addressing customer signals and feedback. Exceed privacy expectations and maintain compliance with legislation like the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), along with adhering to accessibility guidelines. This comprehensive solution is fortified with over 70 security and compliance certifications, such as ISO, EU Model Clauses, HITRUST, SOC, HIPAA, FERPA, and FedRAMP, ensuring strong protection and alignment with industry regulations. By leveraging these sophisticated resources, companies can enhance their operational effectiveness while creating more meaningful, trust-based connections with their customers. Ultimately, this approach not only fosters loyalty but also positions businesses for sustainable growth in an increasingly competitive market.

Media

Media

Integrations Supported

AgriERP
Azumuta
Bloomreach
COZYROC SSIS+ Suite
MediaSense
Microsoft Dynamics 365
Microsoft Dynamics 365 Marketing
Quickwork
SSIS Integration Toolkit
SearchSense
greymatter

Integrations Supported

AgriERP
Azumuta
Bloomreach
COZYROC SSIS+ Suite
MediaSense
Microsoft Dynamics 365
Microsoft Dynamics 365 Marketing
Quickwork
SSIS Integration Toolkit
SearchSense
greymatter

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$1,000 per tenant per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

RecoSense Infosolutions

Date Founded

2014

Company Location

India

Company Website

recosenselabs.com

Company Facts

Organization Name

Microsoft

Date Founded

1975

Company Location

United States

Company Website

dynamics.microsoft.com/en-us/ai/customer-insights/

Categories and Features

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

Personalization

A/B Testing
Abandoned Cart Saver
Account Based Marketing
Behavioral Targeting
Campaign Segmentation
Content Analytics
Contextual Targeting
Customer Profiles
Experience Management
Recommendation Engine
Website Personalization

Categories and Features

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

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