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Total 4 out of 5 stars
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design 4 out of 5 stars
support 5 out of 5 stars

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What is RecordPoint?

The RecordPoint Data Trust platform assists organizations in heavily regulated sectors with the management of their data across its entire lifecycle, independent of the systems in use. Our collaboration with these organizations focuses on ensuring that their data remains secure, private, and compliant with governance standards. By doing so, we help them maintain the integrity and accessibility of their information.

What is CivicPlus Social Media Archiving?

CivicPlus Social Media Archiving stands out as one of the most trustworthy solutions for public entities aiming to effectively manage records compliance and mitigate risks. This innovative software seamlessly integrates with your social media platforms, enabling the real-time capture, preservation, and archiving of all content shared and interacted with by your organization. The archived data is securely stored in a user-friendly interface, making it easy to oversee your online communications while ensuring adherence to public records laws and regulations. By utilizing social media archiving, organizations can safeguard their communications, allowing for prompt responses to compliance inquiries and legal obligations. Furthermore, the software captures even deleted or modified posts and comments, providing a comprehensive record of all interactions. Users can replay recordings in their original context, and the authenticity of the content is guaranteed through the use of digital signatures, thus enhancing the integrity of the archived information. This approach not only streamlines compliance efforts but also fortifies public trust in the organization's transparency and accountability.

Media

Media

Integrations Supported

Box
Dropbox
Microsoft 365
Microsoft Exchange
Microsoft OneDrive
Microsoft SharePoint
Microsoft Teams
Salesforce
ServiceNow
Workday Extend

Integrations Supported

Desktop.com
Facebook
Flickr
Instagram
LinkedIn
Nextdoor
Pinterest
Vimeo
X (Twitter)
YouTube

API Availability

API Availability

Pricing Information

Priced by volume of records managed

Pricing Information

Contact Vendor for Pricing
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

RecordPoint

Date Founded

2009

Company Location

United States

Company Website

www.recordpoint.com

Company Facts

Organization Name

CivicPlus

Date Founded

2001

Company Location

United States

Company Website

www.civicplus.com/social-media-archiving/

Categories and Features

Archiving

Retention Management
eDiscovery

Data Governance

Not specified

Data Migration

Not specified

Data Privacy Management

CCPA Compliance
GDPR Compliance
Risk Management
Sensitive Data Identification

Document Management

Archiving & Retention
Collaboration Tools
Compliance Tracking
Document Archiving
Document Retention
File Recovery
File Type Conversion
Optical Character Recognition

Categories and Features

Archiving

Multimedia Archiving
Retention Management
Web Archiving
eDiscovery

Compliance

Not specified

Government

Compliance Management

Municipal

Not specified

Social Media Monitoring

Configurable Alerts
Dashboard
Reputation Management

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