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What is RecordPoint?

The RecordPoint Data Trust platform assists organizations in heavily regulated sectors with the management of their data across its entire lifecycle, independent of the systems in use. Our collaboration with these organizations focuses on ensuring that their data remains secure, private, and compliant with governance standards. By doing so, we help them maintain the integrity and accessibility of their information.

What is NextRequest?

Enhance your agency’s ability to navigate compliance laws and regulations effectively with NextRequest powered by CivicPlus, which equips you to respond swiftly to audits, legal inquiries, and examinations through our comprehensive compliance tools. You can monitor record requests, communications, and document production to demonstrate adherence to regulations. NextRequest is designed to assist agencies, regardless of size, in managing, coordinating, and fulfilling records requests from a centralized platform. Our public records software facilitates seamless request processing across various departments, ensuring that every inquiry receives a timely response. Streamline your workflow with automation to guarantee that requests are managed thoroughly from start to finish, while offering a contemporary, online portal for request submissions. Additionally, empower requesters to access information independently, and ensure efficient staff routing of inquiries. With integrated dashboards and audit trails, you can maintain a robust compliance framework while improving transparency and accountability. By utilizing these features, your agency can not only meet compliance standards but also enhance overall operational efficiency.

Media

Media

Integrations Supported

Box
Dropbox
Microsoft 365
Microsoft Exchange
Microsoft OneDrive
Microsoft SharePoint
Microsoft Teams
Salesforce
ServiceNow
Workday Extend

Integrations Supported

API Availability

API Availability

Pricing Information

Priced by volume of records managed

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

RecordPoint

Date Founded

2009

Company Location

United States

Company Website

www.recordpoint.com

Company Facts

Organization Name

CivicPlus

Date Founded

2001

Company Location

United States

Company Website

www.civicplus.com/foia-request-management/

Categories and Features

Archiving

Retention Management
eDiscovery

Data Governance

Not specified

Data Migration

Not specified

Data Privacy Management

CCPA Compliance
GDPR Compliance
Risk Management
Sensitive Data Identification

Document Management

Archiving & Retention
Collaboration Tools
Compliance Tracking
Document Archiving
Document Retention
File Recovery
File Type Conversion
Optical Character Recognition

Categories and Features

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