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What is Red Ant?

Red Ant's RetailOS is an advanced clienteling platform designed to enhance the omnichannel retail experience. This solution includes a wide array of applications such as clienteling, assisted sales, omnichannel point of sale, actionable analytics, and machine learning, all aimed at fostering seamless customer journeys. The Clienteling application provides store associates with comprehensive customer insights like purchase history, wish lists, sizing, preferences, and communication records, enabling them to offer tailored service in both in-store and online settings. Additionally, the Assisted Sales feature allows associates to instantly access the complete product catalog, making it easier to provide informed recommendations and efficiently close sales. The Omnichannel POS system ensures that transactions can be conducted flexibly across various channels, allowing customers to enjoy a unified checkout experience no matter how they choose to shop. Actionable Analytics presents timely data insights that support effective store management, while the SellSmart Machine Learning component utilizes cognitive technology to significantly improve business operations. This interconnected ecosystem not only enhances the overall customer experience but also promotes greater operational efficiency for retail businesses, ultimately positioning them for sustained success in a competitive landscape. Such comprehensive tools empower retailers to meet customer expectations more effectively than ever before.

What is Cegid Retail?

Transform your digital landscape and enhance your omnichannel approach with Cegid Retail’s Unified Commerce and POS platform, designed specifically for specialty retailers across diverse sectors. This solution allows for the quick and seamless integration of omnichannel features like Click & Collect and Ship from Store. Revitalize your retail operations while empowering your sales associates to adapt to their changing responsibilities. Achieve a cohesive view of inventory management that provides clarity on stock across your entire organization. This streamlining promotes agile and informed decision-making, ultimately enhancing the customer experience. Innovate your fulfillment tactics and efficiently manage production, wholesale, and retail processes. Gain comprehensive control over your operations, spanning from product development to widespread omnichannel distribution. Cegid’s retail management tools combine swift implementation with remarkable adaptability, enabling you to design product offerings, manage suppliers, set competitive pricing, and oversee orders via mobile devices, while also managing logistics and stock distribution. By harnessing these powerful capabilities, retailers not only maintain competitiveness but also position themselves for sustained growth in a rapidly evolving market. Additionally, the platform fosters collaboration across departments, ensuring that all teams work in harmony to meet customer demands effectively.

Media

Media

Integrations Supported

A3 EDI
Beamy
Enrich CRM
Expensya
Mercateam
Najar
Nomalys
OpCon
Patchworks
ReadySTORE POS
Rise Up
Uptix
VIDchain
VIDsigner
e-days

Integrations Supported

A3 EDI
Beamy
Enrich CRM
Expensya
Mercateam
Najar
Nomalys
OpCon
Patchworks
ReadySTORE POS
Rise Up
Uptix
VIDchain
VIDsigner
e-days

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Red Ant

Date Founded

1999

Company Location

United Kingdom

Company Website

www.redant.com

Company Facts

Organization Name

Cegid

Date Founded

1983

Company Location

France

Company Website

www.cegid.com/global/solutions/retail-and-distribution/

Categories and Features

Retail Management

CRM
Commission Management
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management
eCommerce

Retail POS Systems

Barcode Scanning
Commission Management
Discount Management
Gift Card Management
Inventory Management
Loyalty Program Support
Pricing Management
Returns Tracking
Sales Tracking
Touch Screen
eCommerce

Categories and Features

Point of Sale

Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration

Retail Management

CRM
Commission Management
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management
eCommerce

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