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What is RedShift Voice-as-a-Service?

Our cutting-edge platform designed for natural language comprehension empowers users to place orders remotely using just their voice. RedShift Voice Technology (RSVT) offers a flexible, device-agnostic solution that enables customers to conveniently place orders through spoken commands. This innovative approach transforms the conventional in-person ordering experience for food and beverages, integrating it into the mobile landscape for a smooth order-ahead dialogue that boosts convenience for both businesses and customers alike. Custom-fit to meet your requirements, our service can be incorporated into your app and smart speaker systems, working seamlessly with widely-used devices such as iOS, Amazon Echo, and Google Home. Once implemented, customers will have the ability to make orders through any mobile device or home speaker, allowing them to easily reorder their favorites or try new choices by simply asking—mirroring a natural face-to-face interaction. They will also receive notifications regarding the status of their orders, making it easier for them to pick up their items promptly at your location, thus improving the customer experience overall. This advanced system not only simplifies the ordering procedure but also fosters customer loyalty and satisfaction, paving the way for sustained business growth. Additionally, it positions your brand at the forefront of technological innovation in the food service industry.

What is Engati?

Engati's live chat and chatbot platform clinched the 2021 CODiE Award for its outstanding features. This innovative tool allows users to create smart bots in mere minutes, eliminating the need for coding skills. Once developed, your bot can be launched across 15 prominent platforms. By utilizing Engati, you can harness advanced machine learning and natural language processing techniques to customize your own chatbot, facilitating customer interactions in over 50 languages, thereby enhancing global reach and engagement.

Media

Media

Integrations Supported

Facebook
Skype
Slack
Telegram
WeChat
WhatsApp
X (Twitter)

Integrations Supported

Facebook
Skype
Slack
Telegram
WeChat
WhatsApp
X (Twitter)

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

LexBites

Date Founded

2003

Company Website

www.redshiftcompany.com

Company Facts

Organization Name

Engati Technologies

Date Founded

2017

Company Location

India

Company Website

www.engati.com/

Categories and Features

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

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