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What is ReferenceEdge?

ReferenceEdge stands out as the sole application native to Salesforce designed to streamline the management of customer reference initiatives. This innovative tool empowers sales and marketing teams to monitor details such as who can serve as a reference, the specific use cases they support, and the frequency of their involvement. With ReferenceEdge, users can effortlessly search for references through keywords and filters, automate the request process, and gain real-time insights into program metrics. Additionally, it facilitates the management and sharing of customer data, enhancing overall operational effectiveness. By utilizing ReferenceEdge, businesses can significantly boost their chances of closing more deals through improved efficiency in their sales and marketing efforts. This application not only aids in tracking references but also fosters stronger customer relationships, making it an invaluable asset in any organization.

What is ReferWell?

Provider networks and payers managing care for more than 10 million patients have effectively facilitated 200,000 care transitions through ReferWell. This innovative platform not only strengthens Medicare Advantage programs but also increases member satisfaction and addresses care gaps to promote quality enhancements. It plays a critical role in improving network adequacy across various electronic medical records (EMRs) while reducing costly transitions and preventing potential revenue losses. By improving access to care and revealing new revenue streams via the 340B program, ReferWell actively contributes to community health efforts. Furthermore, it reinforces collaborations with local providers, ensuring that patient referrals are appropriately channeled to specialist hospitals, thereby minimizing financial setbacks. With adherence to HIPAA standards, ReferWell integrates smoothly with top EMRs and scheduling systems, facilitating efficient clinical data sharing among healthcare providers and enhancing care coordination without the typical delays of traditional communication approaches. Supporting all integration protocols, the ReferWell system equips provider networks to proficiently oversee patient and member care transitions while retaining a detailed view of interactions between patients and providers. This cutting-edge method not only streamlines operational processes but also significantly elevates the quality of care received by patients, fostering a healthier community overall. Ultimately, ReferWell represents a pivotal advancement in the healthcare landscape, aiming to transform how care is delivered and managed.

Media

Media

Integrations Supported

Gainsight
Influitive Virtual EventHub
Salesforce
Slack
SlapFive
TechValidate

Integrations Supported

Gainsight
Influitive Virtual EventHub
Salesforce
Slack
SlapFive
TechValidate

API Availability

Has API

API Availability

Has API

Pricing Information

$14 per user per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Point of Reference

Date Founded

2003

Company Location

United States

Company Website

www.point-of-reference.com

Company Facts

Organization Name

ReferWell

Company Location

United States

Company Website

public.referwell.com

Categories and Features

Account Based Marketing

Analytics
Campaign Personalization
Customer Segmentation
Engagement Monitoring
Lead Nurturing
Lead Scoring
Progress Tracking
Prospecting Tools
Target Account Identification

Customer Reference Management

Nomination Tracking
Program Notices
Reference Usage Tracking
Reward Distribution
Search

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