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What is Refernet?

Refernet is a secure online platform for managing referrals, specifically designed for local use by a variety of organizations, including Citizens Advice teams, Councils, Charities, and healthcare services across the UK, showcasing its cost-effectiveness. The system enables safe referrals among Advice Agencies and their partners in their communities, whether they are in towns, cities, or broader regions. Adhering to GDPR guidelines, Refernet also offers insightful reports on activities and outcomes, ensuring transparency and accountability. We are committed to empowering even the smallest charities to leverage Refernet alongside larger national entities, which is why our pricing model is designed to accommodate your financial situation and the level of service you need. Furthermore, in addition to our primary urban user base, we are actively collaborating with several Citizens Advice groups to synchronize referral initiatives across entire boroughs and counties, thereby amplifying the impact of local support services. By utilizing Refernet, the objective extends beyond simply improving referral processes; it aims to cultivate a more interconnected network of support for individuals seeking assistance in their communities. Ultimately, our vision is to create a seamless web of resources that enhances the quality of life for those in need.

What is MyCity App?

The "Whole City App" acts as an all-encompassing city-centric platform that connects citizens to a wide array of services, resources, and information available through their local government. By integrating features such as 311 issue reporting, local news updates, event schedules, business directories, bill payments, and details about parks and facilities, this app provides a streamlined and accessible user experience specifically designed for the community. In the current digital era, the most desirable territory is no longer physical locations but rather the scarce space on our mobile devices, which is becoming increasingly competitive. Expecting residents to download multiple apps to access various city services is impractical, which is why the "Whole City App" presents a more efficient alternative. Beyond simply improving convenience, this application encourages deeper engagement by putting city hall resources at the fingertips of residents. It allows users to report problems, request services, and voice their opinions on important issues, fostering a more collaborative and participatory dynamic between citizens and their local authorities. Through this innovative tool, communities are empowered, facilitating meaningful connections between citizens and their city, and encouraging active involvement in civic matters. Consequently, the "Whole City App" not only simplifies access to essential services but also strengthens the relationship between residents and their local governments, paving the way for a more engaged and informed community.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Free
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Refernet

Company Website

www.refernet.co.uk

Company Facts

Organization Name

Tyler Technologies

Date Founded

1966

Company Location

United States

Company Website

mycivicapps.com/solutions/mobile-apps/

Categories and Features

Referral

Affiliate Marketing
Campaign Management
Contact Management
Employee Referral Management
Feedback Management
Lead Engagement
Loyalty Program
Referral Tracking
Rewards Management

Categories and Features

Municipal

Animal Licensing
Code Enforcement
Fund Accounting
Inventory Management
License Issuance
Parking Management
Permit Issuance
Planning & Zoning
Property Database
Taxation & Assessment
Utility Billing
Work Order Management

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