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What is REFLEKT ONE?

Streamline work processes by implementing intuitive, step-by-step guides, extensive digital training materials, and engaging data visualization tools. REFLEKT ONE is an adaptable Augmented Reality Platform tailored for front-line workers, incorporating an AR Viewer app alongside an easy-to-use no-code content creation system. This AR Viewer allows teams to effortlessly visualize critical information and IoT data across major platforms and compatible AR devices. Each day, workers face complex products and procedures, and outdated tools only add to the challenges they encounter. The traditional manual has become obsolete; it is crucial to deliver information in a more accessible manner to reduce errors and enhance productivity. By providing visual, step-by-step instructions right in the worker's view, we enable a streamlined and efficient workflow. Furthermore, service engineers can benefit from our customizable augmented reality training software, which is compatible with iOS, Android, Windows, and Microsoft HoloLens, equipping them to perform their tasks effectively. This contemporary method not only improves learning outcomes but also instills greater confidence in employees as they navigate their responsibilities. Ultimately, embracing this innovative technology can lead to significant advancements in workplace performance.

What is Help Lightning?

Help Lightning is a company that provides a software-as-a-service (SaaS) platform focusing on remote visual assistance. We deliver cutting-edge video collaboration solutions that enable specialists from various organizations to connect and assist individuals globally, regardless of location. Our innovative cloud-based platform integrates augmented reality capabilities such as combining two video feeds and adding 3D annotations to enhance real-time communication and tackle complex challenges effectively. Help Lightning is utilized for a range of applications, including the installation, inspection, training, servicing, and repair of intricate equipment and products. Clients experience immediate enhancements in performance metrics with Help Lightning, such as improved first-time fix rates and a reduction in the need for service calls. Additionally, our solutions lead to greater workforce efficiency and heightened customer satisfaction. Improvements in service revenue and profit margins are also notable benefits. Reach out to us for further details on how we can assist your business today.

Media

Media

Integrations Supported

Ciara

Integrations Supported

Genesys Cloud CX
IFS Field Service Management
Salesforce

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

$75,000 per year
We offer our software as an annual subscription. The pricing is based on a minimum of 100 licenses. The price per license will vary based on your needs including the number of experts providing help and the number of technicians or engineers needing help.

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

RE'FLEKT

Date Founded

2012

Company Location

Germany

Company Website

www.re-flekt.com/reflekt-one

Company Facts

Organization Name

Help Lightning

Date Founded

2016

Company Location

United States

Company Website

helplightning.com

Categories and Features

AR Training

Not specified

Augmented Reality

3D Objects
Content Creation
Simulation
Usage Tracking / Analytics

Industrial AR

Not specified

Categories and Features

AR Training

Not specified

Augmented Reality

Content Creation
Cross-Device Publishing
For Sales
For Training / Education
Usage Tracking / Analytics

Collaboration

Brainstorming
Document Management
Video Conferencing

Industrial AR

Not specified

Remote Support

Diagnostic Tools
Real-time Chat
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Remote Video Support

Not specified

Remote Work

Collaboration
Remote Support
Screen Sharing
Video Chat

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