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What is REFLEKT ONE?
Streamline work processes by implementing intuitive, step-by-step guides, extensive digital training materials, and engaging data visualization tools. REFLEKT ONE is an adaptable Augmented Reality Platform tailored for front-line workers, incorporating an AR Viewer app alongside an easy-to-use no-code content creation system. This AR Viewer allows teams to effortlessly visualize critical information and IoT data across major platforms and compatible AR devices. Each day, workers face complex products and procedures, and outdated tools only add to the challenges they encounter. The traditional manual has become obsolete; it is crucial to deliver information in a more accessible manner to reduce errors and enhance productivity. By providing visual, step-by-step instructions right in the worker's view, we enable a streamlined and efficient workflow. Furthermore, service engineers can benefit from our customizable augmented reality training software, which is compatible with iOS, Android, Windows, and Microsoft HoloLens, equipping them to perform their tasks effectively. This contemporary method not only improves learning outcomes but also instills greater confidence in employees as they navigate their responsibilities. Ultimately, embracing this innovative technology can lead to significant advancements in workplace performance.
What is Help Lightning?
Help Lightning is a company that provides a software-as-a-service (SaaS) platform focusing on remote visual assistance.
We deliver cutting-edge video collaboration solutions that enable specialists from various organizations to connect and assist individuals globally, regardless of location.
Our innovative cloud-based platform integrates augmented reality capabilities such as combining two video feeds and adding 3D annotations to enhance real-time communication and tackle complex challenges effectively.
Help Lightning is utilized for a range of applications, including the installation, inspection, training, servicing, and repair of intricate equipment and products.
Clients experience immediate enhancements in performance metrics with Help Lightning, such as improved first-time fix rates and a reduction in the need for service calls.
Additionally, our solutions lead to greater workforce efficiency and heightened customer satisfaction.
Improvements in service revenue and profit margins are also notable benefits.
Reach out to us for further details on how we can assist your business today.
Integrations Supported
Ciara
Genesys Cloud CX
IFS Field Service Management
Salesforce
Integrations Supported
Ciara
Genesys Cloud CX
IFS Field Service Management
Salesforce
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided
Free Version
Free Trial Offered?
Pricing Information
$75,000 per year
We offer our software as an annual subscription. The pricing is based on a minimum of 100 licenses. The price per license will vary based on your needs including the number of experts providing help and the number of technicians or engineers needing help.
Free Version
Free Trial Offered?
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
RE'FLEKT
Date Founded
2012
Company Location
Germany
Company Website
www.re-flekt.com/reflekt-one
Company Facts
Organization Name
Help Lightning
Date Founded
2016
Company Location
United States
Company Website
helplightning.com
Categories and Features
Augmented Reality
3D Objects
3D Product Visualization
Application Development
Content Creation
Cross-Device Publishing
Drag & Drop
For Mapping
For Sales
For Training / Education
Object Recognition
Simulation
Usage Tracking / Analytics
Virtual Reality
Categories and Features
Augmented Reality
3D Objects
3D Product Visualization
Application Development
Content Creation
Cross-Device Publishing
Drag & Drop
For Mapping
For Sales
For Training / Education
Object Recognition
Simulation
Usage Tracking / Analytics
Virtual Reality
Collaboration
Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing
Remote Support
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback
Remote Work
Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing