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A comprehensive service for reminders about medical appointments is available through voice, email, and text, offering options for rescheduling missed visits and sending recall notifications. This system ensures that both patients and staff receive immediate updates about delays, office closures, or severe weather conditions. Fully compliant with HIPAA regulations, it facilitates the secure transmission of protected health information using Relatient Messenger. By enhancing patient engagement, addressing gaps in care, reducing readmission rates, and increasing revenue through automated outreach, this solution proves invaluable. Additionally, it boasts a mobile-friendly registration and check-in process to make patient intake more efficient. As the financial responsibilities increasingly fall on patients, adapting billing practices becomes crucial, allowing for more effective collection of outstanding balances both in the office and online. The patient communication software automatically sends reminders for overdue payments and includes easy online payment links for swift transactions. Furthermore, it also allows for post-visit patient surveys that contribute to generating public reviews, thus improving the online presence and reputation of medical practices. By integrating these diverse features, healthcare providers can significantly enhance both patient satisfaction and operational effectiveness, ultimately leading to better health outcomes and a more efficient practice overall.
What is CharmHealth?
Introducing a comprehensive solution designed specifically for your healthcare practice. This cloud-based electronic health records (EHR) system enables you to securely develop and oversee patient records directly from your internet browser. Additionally, you can efficiently manage patient appointments and allocate resources like examination rooms and IV chairs, all while utilizing a visually organized, color-coded calendar. Furthermore, your patients have the convenience of scheduling appointments via your website and patient portal. The platform allows you to upload and organize practice documents, including consent forms, informational handouts, and x-rays, facilitating a transition to a paperless environment. For better organization, documents can be grouped into folders and tagged for easy retrieval. You can also communicate securely with your healthcare team about treatment plans. Patients will enjoy the freedom to access their medical records remotely and can grant safe access to local specialists while traveling abroad. Moreover, this system allows for collaborative discussions on complex cases by enabling the sharing of images and videos, thus eliminating the need to disrupt doctors from their current duties in clinics or wards. By streamlining these processes, your practice can significantly enhance its efficiency and patient care experience.
Integrations Supported
Amazon Web Services (AWS)
DrChrono
HubSpot CRM
HubSpot Customer Platform
Medsender
ModMed
Nextech
QuickBooks Online
Salesforce
ScribeHealth
Integrations Supported
Amazon Web Services (AWS)
DrChrono
HubSpot CRM
HubSpot Customer Platform
Medsender
ModMed
Nextech
QuickBooks Online
Salesforce
ScribeHealth
API Availability
Has API
API Availability
Has API
Pricing Information
Demo for Pricing
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Relatient
Date Founded
2012
Company Location
United States
Company Website
www.relatient.com
Company Facts
Organization Name
MedicalMine
Date Founded
2007
Company Location
United States
Company Website
www.charmhealth.com
Categories and Features
Patient Engagement
Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management
Patient Scheduling
Analytics/Reporting
Approval Process Control
HIPAA Compliant
Mobile Access
Notifications/Alerts
Online Scheduling
Patient Communications
Patient Intake
Patient Portal
Patient Records Management
Payment Processing
Reminders
SMS Messaging
Categories and Features
Electronic Medical Records (EMR)
Appointment Management
Charting
Compliance Tracking
E-Prescribing
E/M Coding
HIPAA Compliant
Handwriting Recognition
Integrated Telehealth
MIPS Certified
Meaningful Use Certified
ONC-ATCB Certified
Patient Portal
Self Service Portal
Voice Recognition
Medical Billing
Claims Processing
Claims Scrubbing
Code & Charge Entry
Compliance Tracking
Customizable Dashboard
Dunning Management
Invoice History
Patient Eligibility Checks
Practice Management
Quotes/Estimates
Remittance Advice
Medical Practice Management
Claims Management
E-Prescribing
EMR / EHR
HIPAA Compliant
Insurance Eligibility Verification
Inventory Management
Multi-Office
Multi-Physician
Patient Billing
Patient Portal
Patient Records
Patient Registration
Patient Scheduling
Physician Scheduling
Patient Engagement
Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management
Patient Portal
Appointment Confirmations
Appointment Scheduling
Bill Payment
Care Plans
Care Summaries
EHR-Agnostic
Health Record Access
Intake Forms
Lab Results
Prescription Renewals
Secure Messaging
Video Consultations
Remote Patient Monitoring
Dashboard
Data Import/Export
HIPAA Compliant
Mobile Payments
Monitoring Device Integration
Patient Engagement
Patient Portal
Patient Records Management
Patient Surveys
Reminders
Virtual Visits
Revenue Cycle Management
Accounts Receivable
Claims Management
Collections Management
EHR/EMR Integration
For Healthcare
ICD-10 Compliance
Insurance Verification
Medical Billing
Patient Portal
Patient Registration
Patient Scheduling
Payment Processing
Telemedicine
Appointment Reminders
Appointment Scheduling
Chat / Messaging
E-Prescribing
For Medical Purposes
HIPAA Compliant
Multi-Provider Practice
Online Forms
Patient Queue Management
Practice Management
Remote Treatment Plans
Teleradiology
Video Conferencing