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What is Relatient?

A comprehensive service for reminders about medical appointments is available through voice, email, and text, offering options for rescheduling missed visits and sending recall notifications. This system ensures that both patients and staff receive immediate updates about delays, office closures, or severe weather conditions. Fully compliant with HIPAA regulations, it facilitates the secure transmission of protected health information using Relatient Messenger. By enhancing patient engagement, addressing gaps in care, reducing readmission rates, and increasing revenue through automated outreach, this solution proves invaluable. Additionally, it boasts a mobile-friendly registration and check-in process to make patient intake more efficient. As the financial responsibilities increasingly fall on patients, adapting billing practices becomes crucial, allowing for more effective collection of outstanding balances both in the office and online. The patient communication software automatically sends reminders for overdue payments and includes easy online payment links for swift transactions. Furthermore, it also allows for post-visit patient surveys that contribute to generating public reviews, thus improving the online presence and reputation of medical practices. By integrating these diverse features, healthcare providers can significantly enhance both patient satisfaction and operational effectiveness, ultimately leading to better health outcomes and a more efficient practice overall.

What is Engage Health?

Engage Health Systems provides a diverse range of digital healthcare solutions focused on boosting patient engagement, streamlining practice operations, and enhancing communication between patients and healthcare professionals through an assortment of online, mobile, and in-clinic tools. A key component of their services is Engage Consult, a secure platform for online and video consultations that enables patients to reach out to clinicians for non-urgent health issues, which in turn assists practices in managing patient demand effectively and improving accessibility. Moreover, the company offers patient arrival and check-in solutions such as Engage Arrive and Engage Touch Mobile, allowing patients to check in via touchscreen kiosks or mobile devices, thus significantly cutting down on wait times at the reception and enabling staff to concentrate on other essential duties. In addition to these features, Engage Call enhances the overall patient experience by integrating with existing GP appointment systems, allowing staff to make patient calls directly within their current workflows. Their innovative solutions are designed to seamlessly connect with systems like EMIS, SystmOne, and Vision, ensuring secure communication, upholding data protection, and enhancing operational efficiency within primary and community care settings. By utilizing these advanced tools, healthcare providers can not only improve the patient experience but also optimize their operational capabilities, creating a more effective healthcare delivery system overall. This comprehensive approach positions Engage Health Systems as a leader in the digital transformation of healthcare services.

Media

Media

Integrations Supported

Amazon Web Services (AWS)
DrChrono
HubSpot CRM
HubSpot Customer Platform
ModMed
Nextech
Salesforce
Slack
Tableau
Twilio

Integrations Supported

Amazon Web Services (AWS)
DrChrono
HubSpot CRM
HubSpot Customer Platform
ModMed
Nextech
Salesforce
Slack
Tableau
Twilio

API Availability

Has API

API Availability

Has API

Pricing Information

Demo for Pricing
Free Trial Offered?
Free Version

Pricing Information

$132.77 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Relatient

Date Founded

2012

Company Location

United States

Company Website

www.relatient.com

Company Facts

Organization Name

Engage Health

Date Founded

2000

Company Location

United Kingdom

Company Website

engagehealth.uk

Categories and Features

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Patient Scheduling

Analytics/Reporting
Approval Process Control
HIPAA Compliant
Mobile Access
Notifications/Alerts
Online Scheduling
Patient Communications
Patient Intake
Patient Portal
Patient Records Management
Payment Processing
Reminders
SMS Messaging

Categories and Features

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Telemedicine

Appointment Reminders
Appointment Scheduling
Chat / Messaging
E-Prescribing
For Medical Purposes
HIPAA Compliant
Multi-Provider Practice
Online Forms
Patient Queue Management
Practice Management
Remote Treatment Plans
Teleradiology
Video Conferencing

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