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What is Relatient?

A comprehensive service for reminders about medical appointments is available through voice, email, and text, offering options for rescheduling missed visits and sending recall notifications. This system ensures that both patients and staff receive immediate updates about delays, office closures, or severe weather conditions. Fully compliant with HIPAA regulations, it facilitates the secure transmission of protected health information using Relatient Messenger. By enhancing patient engagement, addressing gaps in care, reducing readmission rates, and increasing revenue through automated outreach, this solution proves invaluable. Additionally, it boasts a mobile-friendly registration and check-in process to make patient intake more efficient. As the financial responsibilities increasingly fall on patients, adapting billing practices becomes crucial, allowing for more effective collection of outstanding balances both in the office and online. The patient communication software automatically sends reminders for overdue payments and includes easy online payment links for swift transactions. Furthermore, it also allows for post-visit patient surveys that contribute to generating public reviews, thus improving the online presence and reputation of medical practices. By integrating these diverse features, healthcare providers can significantly enhance both patient satisfaction and operational effectiveness, ultimately leading to better health outcomes and a more efficient practice overall.

What is Practice Mate?

Practice Mate, developed by Office Ally, serves as a thorough practice management solution that adheres to HIPAA regulations and is utilized by more than 25,000 healthcare providers. With its intuitive design, it effectively simplifies the processes of revenue cycle management and billing while optimizing appointment scheduling to boost administrative productivity. This platform also offers smooth integration with additional Office Ally tools to facilitate patient intake, send reminders, and manage e-prescriptions. You can begin using it today without any charges, obligations, or setup hassles, allowing you to minimize administrative burdens, elevate job satisfaction, and enhance the experience for patients. Furthermore, this solution is designed to support the evolving needs of healthcare organizations, making it a valuable asset in today’s medical landscape.

Media

Media

Integrations Supported

Amazon Web Services (AWS)
CombineHealth AI
DrChrono
EHR 24/7®
HubSpot CRM
HubSpot Customer Platform
ModMed
Nextech
QuickSlot Health
Salesforce
Service Center
Slack
Tableau
Twilio

Integrations Supported

Amazon Web Services (AWS)
CombineHealth AI
DrChrono
EHR 24/7®
HubSpot CRM
HubSpot Customer Platform
ModMed
Nextech
QuickSlot Health
Salesforce
Service Center
Slack
Tableau
Twilio

API Availability

Has API

API Availability

Has API

Pricing Information

Demo for Pricing
Free Trial Offered?
Free Version

Pricing Information

$0
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Relatient

Date Founded

2012

Company Location

United States

Company Website

www.relatient.com

Company Facts

Organization Name

Office Ally

Company Location

United States

Company Website

cms.officeally.com/lp/practice-mate

Categories and Features

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Patient Scheduling

Analytics/Reporting
Approval Process Control
HIPAA Compliant
Mobile Access
Notifications/Alerts
Online Scheduling
Patient Communications
Patient Intake
Patient Portal
Patient Records Management
Payment Processing
Reminders
SMS Messaging

Categories and Features

e-Prescribing

Clinical Alerts
Drug Reference Database
EPCS
Electronic Prior Authorization
Formulary Management
Medication History
Prescription Cancellation
Prescription Renewals
Refill Management

Medical Practice Management

Claims Management
E-Prescribing
EMR / EHR
HIPAA Compliant
Insurance Eligibility Verification
Inventory Management
Multi-Office
Multi-Physician
Patient Billing
Patient Portal
Patient Records
Patient Registration
Patient Scheduling
Physician Scheduling

Patient Scheduling

Analytics/Reporting
Approval Process Control
HIPAA Compliant
Mobile Access
Notifications/Alerts
Online Scheduling
Patient Communications
Patient Intake
Patient Portal
Patient Records Management
Payment Processing
Reminders
SMS Messaging

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