Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • TXT180 Reviews & Ratings
    340 Ratings
    Company Website
  • Textellent Reviews & Ratings
    323 Ratings
    Company Website
  • Sendbird Reviews & Ratings
    126 Ratings
    Company Website
  • Twilio Messaging Reviews & Ratings
    1,016 Ratings
    Company Website
  • Attentive Reviews & Ratings
    668 Ratings
    Company Website
  • CallHub Reviews & Ratings
    390 Ratings
    Company Website
  • Notifyre Reviews & Ratings
    40 Ratings
    Company Website
  • smsmode Reviews & Ratings
    2 Ratings
    Company Website
  • Signalmash Reviews & Ratings
    1 Rating
    Company Website
  • iPlum Reviews & Ratings
    8,991 Ratings
    Company Website

What is Relay?

Use your existing business phone number to send and receive text messages, set up auto-responders, enable notifications, and manage payments. By responding to customer inquiries via SMS or Facebook Messenger, you can significantly improve your support efficiency and responsiveness. Additionally, automate essential alerts such as upcoming bill payments and appointment reminders through text messaging to keep your customers well-informed. You can also segment your clientele to send tailored text messages that aim to increase sales. Allow customers to complete transactions or sign up for subscription services directly within text conversations, which simplifies the process by removing the need for multiple applications. Considering that 90% of text messages are opened within three minutes, this method allows for immediate communication with customers, staff, and contractors through mobile messaging. This strategy frees customer support from being limited to your website's "live chat," giving clients the flexibility to reach you anytime, even while on the go. Moreover, implement rule-based drip campaigns to nurture both new and VIP customers effectively, which will ultimately foster business growth and enhance customer loyalty. By harnessing these tools, you can greatly improve your engagement strategies while also streamlining your operations for better efficiency and success. The overall result is a more dynamic and responsive customer interaction that can lead to increased satisfaction and retention.

What is Express Text?

Connect with Your Customers Effortlessly in Just a Few Clicks. Our Text Blast Service Provides a Convenient and Affordable Method for Communicating with Your Audience. SMS Marketing has been proven to yield higher returns on investment for retailers repeatedly. With ExpressText, you can quickly and easily notify your customers about special in-store promotions and events that they won't want to miss. For example, consider sending a text blast to all your subscribed clients, offering them a 25% discount on their next purchase. There are countless strategies to utilize SMS Marketing, such as inviting customers to exclusive one-day sales, notifying them about special online offers, promoting free shipping days, unveiling new products or brands, advertising end-of-season sales, and sharing mobile coupons. While reaching customers with diverse weekend schedules can be a challenge, presenting them with an enticing offer before your competitors can greatly enhance your chances of capturing their interest. Additionally, timely and engaging communication not only attracts attention but also builds customer loyalty, ultimately encouraging repeat business and enhancing your brand's reputation.

Media

Media

Integrations Supported

Eventbrite
Facebook Messenger
Slack
Vonage Communications APIs (Nexmo)
X (Twitter)

Integrations Supported

Eventbrite
Facebook Messenger
Slack
Vonage Communications APIs (Nexmo)
X (Twitter)

API Availability

Has API

API Availability

Has API

Pricing Information

$50 per month
Free Trial Offered?
Free Version

Pricing Information

$70 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Tentie

Date Founded

2014

Company Location

United States

Company Website

www.withrelay.com

Company Facts

Organization Name

ExpressText

Date Founded

2009

Company Location

United States

Company Website

expresstext.net

Categories and Features

Customer Communications Management

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Categories and Features

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Popular Alternatives

Popular Alternatives