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Ratings and Reviews 0 Ratings
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Robin by AteraRobin by Atera is an autonomous IT operations platform designed to deliver enterprise-grade technical support by automatically resolving device and cloud-related issues. The system uses agentic AI to handle the full lifecycle of IT support requests, from intake to resolution. When an employee submits a request through channels such as Microsoft Teams, Slack, email, or an IT portal, Robin immediately analyzes the issue and verifies the user through integrated identity systems. The platform gathers relevant device and system data to diagnose the problem and determine the appropriate resolution steps. Robin can perform a wide range of actions directly on devices and cloud environments, including installing applications, repairing software, managing system updates, resolving network connectivity issues, and monitoring hardware performance. The platform follows defined security policies and approval workflows to ensure that actions are compliant with organizational rules and access permissions. Robin also logs every action and decision in an audit trail, providing full visibility into support operations. Over time, the system improves its performance through continuous learning by analyzing past incidents, actions, and outcomes. Organizations can monitor Robin’s activities through analytics dashboards that track ticket volumes, resolution patterns, and system performance. By automating technical support tasks and resolving incidents autonomously, Robin helps organizations reduce IT workload, eliminate support delays, and improve overall operational efficiency.
What is Remedio?
Remedio stands as an innovative platform that utilizes artificial intelligence to autonomously oversee device posture by persistently detecting, tracking, and rectifying security misconfigurations and configuration drift within both enterprise IT and operational technology realms, with the primary goal of reducing the attack surface while maintaining compliance and enhancing endpoint security without disruption. It provides instantaneous insights regarding configuration weaknesses on devices running Windows, macOS, and Linux, as well as on cloud servers, and proactively applies safe, reversible remediation actions that enable security teams to effectively tackle vulnerabilities without hindering business operations. By streamlining the validation and enforcement of security policies, Remedio measures configurations against reputable security standards such as CIS, NIST, and MITRE frameworks, consistently reapplying these policies amid software updates, user alterations, and the deployment of new devices to maintain secure baselines. Furthermore, it offers centralized governance and management capabilities for Active Directory, Group Policy, MDM, and Intune settings, thereby granting organizations a thorough overview of their security posture. Additionally, this comprehensive strategy empowers organizations to remain agile while simultaneously fortifying their defenses against an ever-changing landscape of threats, ensuring they can proactively combat potential risks.
What is Red Hat Insights?
Identify and rectify security, compliance, and configuration weaknesses in your Red Hat® Enterprise Linux® environments. With a Red Hat Enterprise Linux subscription, Red Hat Insights equips you to deliver more reliable IT solutions by detecting performance and configuration problems before they result in service interruptions. This proactive stance reduces downtime, enabling your IT team to focus on higher-value projects and develop their skills further. By identifying potential threats early and prioritizing the most significant ones, you can continuously monitor a wide range of Red Hat and industry-specific vulnerability and compliance alerts, tailored to your own policies, all without the need for manual oversight. Initiate the journey of recognizing and addressing risks throughout your Red Hat ecosystem—whether on-premises or in the cloud—by utilizing Red Hat Insights, a cloud service included with Red Hat Enterprise Linux subscriptions. This forward-thinking method not only fortifies your infrastructure but also cultivates a culture of continuous improvement and innovation, ensuring your organization remains resilient against emerging challenges. Embracing this approach can significantly enhance your operational efficiency and security posture.
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided
Free Version
Free Trial Offered?
Pricing Information
Pricing not provided
Free Version
Free Trial Offered?
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Remedio
Date Founded
2019
Company Location
Israel
Company Website
remedio.io
Company Facts
Organization Name
Red Hat
Date Founded
1993
Company Location
United States
Company Website
www.redhat.com/en/technologies/management/insights
Categories and Features
Categories and Features
Predictive Analytics
AI / Machine Learning
Benchmarking
Data Blending
Data Mining
Demand Forecasting
For Education
For Healthcare
Modeling & Simulation
Sentiment Analysis