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Ratings and Reviews 0 Ratings
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What is RemoteSpark?
RemoteSpark empowers remote workers to connect with experts through secure audio and video calls, overcoming geographical barriers when faced with difficult problems. This cutting-edge platform enables specialists to view identical content alongside the employee, employing holographic tools that enrich the experience without requiring manual input. Remarkably, RemoteSpark stands out as the most bandwidth-efficient augmented reality communication solution currently available, making it ideal for regions with limited internet access, as it only needs a mere 256kbps for seamless voice, video, and 3D holographic exchanges, including IoT compatibility. Users can enjoy stable communication even when using mobile hotspots, which significantly enhances their flexibility. Additionally, RemoteSpark is built to adhere to high-security standards, ensuring that all data and communications are fully encrypted during both transmission and storage. In order to meet diverse data governance laws, it provides on-premise cloud computing options that can operate within a completely air-gapped environment, delivering security and adaptability for organizations. As such, RemoteSpark is an outstanding solution for businesses aiming to improve their remote collaboration capabilities while upholding rigorous security and performance benchmarks, ultimately fostering a more connected and efficient workforce.
What is Aranda Virtual Support?
Aranda Virtual Support is an all-encompassing software solution designed to offer real-time remote control and technical assistance, allowing customers to receive support regardless of their location or the type of connection they utilize. The platform enables specialists to swiftly connect to a multitude of Windows workstations, which greatly accelerates the troubleshooting process. In addition to this, it includes integrated collaboration features such as chat and the capability to seamlessly transition sessions between specialists, ensuring that the support experience remains consistent and effective throughout. Users can also benefit from secure file transfers that facilitate sharing files of any size or format without the need for additional software. Among its significant advantages are encrypted remote connections that can navigate challenges posed by routers, firewalls, proxies, and NATs; improved performance thanks to customizable color and screen resolution settings tailored for slower connections; and a variety of flexible access methods. Furthermore, by streamlining technical support operations, Aranda Virtual Support not only boosts efficiency but also elevates customer satisfaction through reliable and secure assistance, making it an invaluable tool for any support team.
Integrations Supported
Aranda CMDB
Aranda Data Safe
Aranda Device Management
Aranda Enterprise Mobility Management
Aranda Field Service
Aranda Security Compliance
Aranda Service Management
Integrations Supported
Aranda CMDB
Aranda Data Safe
Aranda Device Management
Aranda Enterprise Mobility Management
Aranda Field Service
Aranda Security Compliance
Aranda Service Management
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Kognitiv Spark
Date Founded
2016
Company Location
Canada
Company Website
www.kognitivspark.com/remotespark/
Company Facts
Organization Name
Aranda SOFTWARE
Date Founded
2002
Company Location
Colombia
Company Website
arandasoft.com/en/productos/aranda-virtual-support/
Categories and Features
Augmented Reality
3D Objects
3D Product Visualization
Application Development
Content Creation
Cross-Device Publishing
Drag & Drop
For Mapping
For Sales
For Training / Education
Object Recognition
Simulation
Usage Tracking / Analytics
Virtual Reality
Remote Support
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback
Categories and Features
Remote Support
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback