Ratings and Reviews 31 Ratings

Total
ease
features
design
support

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Zoho Assist Reviews & Ratings
    36 Ratings
    Company Website
  • ISL Light Remote Desktop Reviews & Ratings
    1,399 Ratings
    Company Website
  • TruGrid Reviews & Ratings
    64 Ratings
    Company Website
  • Thinfinity Workspace Reviews & Ratings
    14 Ratings
    Company Website
  • FixMe.IT Reviews & Ratings
    636 Ratings
    Company Website
  • Venn Reviews & Ratings
    27 Ratings
    Company Website
  • Parallels RAS Reviews & Ratings
    861 Ratings
    Company Website
  • UTunnel VPN and ZTNA Reviews & Ratings
    119 Ratings
    Company Website
  • Heimdal Endpoint Detection and Response (EDR) Reviews & Ratings
    54 Ratings
    Company Website
  • Inuvika OVD Enterprise Reviews & Ratings
    40 Ratings
    Company Website

What is RemoteView?

RemoteView is a software solution designed for remote management of various devices, including PCs and smartphones, making it an ideal choice for IT management, group coordination, and remote work scenarios. With RemoteView, users can effortlessly access their devices over the internet, enabling real-time control of both mobile and computer systems in a secure and efficient manner. The process is simple, requiring only the installation of an agent on the target devices, which can include Android smartphones, servers, and other compatible hardware. Key benefits of RemoteView include the creation of a secure and reliable environment for device management, uninterrupted remote control capabilities, and rapid access thanks to cutting-edge technology. Additionally, it stands out as one of the most comprehensive remote control services available for businesses, offering support for a wide range of operating systems and devices. Furthermore, its user-friendly interface ensures that even those with minimal technical expertise can navigate its features with ease.

What is Instant Housecall?

Customers can easily start a tech support session by either downloading a small application or clicking an icon on their desktop, which removes the necessity for prior installation. This setup grants you immediate access to their computer. After the remote support session is completed, future access can only occur with their explicit consent, which ensures that clients feel secure and valued. In case you are not available, customers can designate a 12-hour timeframe during which you can connect while their computer is left unattended. Moreover, you can receive notifications via text when a customer is prepared for help. By selecting a client from a list, you can connect to their computer any time, as long as you have obtained one-time permission for unattended access, facilitating repeated assistance as needed. Additionally, clients have the ability to leave messages, request to connect with another team member, or even set up an automatic connection when you log in. This allows you to view and control your customer's computer as if you were physically present, thus offering a smooth and effective support experience. Such a level of convenience and adaptability greatly improves the productivity of your tech support services, making it easier for both you and your clients. Ultimately, this system not only enhances user satisfaction but also streamlines operational efficiency.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$3.99/month/device
Free Trial Offered?
Free Version

Pricing Information

$29 per user per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

RSUPPORT Co. Ltd.

Date Founded

2001

Company Location

South Korea

Company Website

www.rview.com

Company Facts

Organization Name

Instant Housecall

Date Founded

2005

Company Location

Canada

Company Website

www.instanthousecall.com

Categories and Features

Remote Desktop

Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management

Remote Work

Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing

Categories and Features

Remote Desktop

Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Popular Alternatives

Popular Alternatives

AnyDesk Reviews & Ratings

AnyDesk

AnyDesk Software
UltraViewer Reviews & Ratings

UltraViewer

Duc Fabulous
Leostream Reviews & Ratings

Leostream

Leostream Corporation
FixMe.IT Reviews & Ratings

FixMe.IT

Techinline