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What is Repair Pilot?

Repair Pilot has the potential to revolutionize your repair business by enhancing efficiency, enriching customer experiences, and boosting revenue while providing immediate access to vital data for comprehensive control over your operations. Tailored specifically for the unique demands of repair enterprises, Repair Pilot is capable of servicing watches, jewelry, computers, clocks, golf equipment, and more. Its user-friendly workflow seamlessly integrates into any existing business structure, often leading to a swift return on investment. Additionally, the software simplifies the management of customers, repairs, and other vital aspects of your operations, making it an excellent CRM solution for repair shops aiming to gain better oversight of their business. With real-time reporting capabilities available at the press of a button, tracking your business performance is effortless, and you can do so remotely from your smartphone, tablet, or any internet-connected device. This flexibility ensures that you can stay informed and make critical decisions no matter where you are.

What is OpenRMA?

OpenRMA Repair Centre is a desktop application tailored for small to mid-sized repair businesses, operating as a comprehensive solution that includes Repair Tracking Software, RMA Management Software, Services Tracking Software, and Ticketing Management Software, thus allowing technicians to efficiently track and oversee their repair assignments. This multifunctional software not only administers all repair jobs but also maintains a well-organized inventory and accommodates multiple locations, making it a flexible choice for businesses. Users can conveniently review the history of repairs and filter through various criteria such as customer information, serial numbers, warranty statuses, and more, ensuring a detailed perspective on business operations. After entering all relevant RMA service details, you can create Drop-In and Check-out forms in different paper sizes, including US Letter, A4, A5, and Receipt Printer Paper, which customers can sign to confirm their agreement to your terms. This capability is particularly useful when addressing customer complaints, as it helps clarify any issues that may arise. Moreover, the software significantly boosts overall efficiency by simplifying communication and documentation processes within the repair shop, thereby enhancing productivity and customer satisfaction. In summary, OpenRMA Repair Centre stands out as an invaluable tool for repair businesses looking to optimize their operations.

Media

Media

Integrations Supported

Dropbox
Google Drive
Mailchimp
Microsoft OneDrive
QuickBooks Online
SMS Broadcast

Integrations Supported

Dropbox
Google Drive
Mailchimp
Microsoft OneDrive
QuickBooks Online
SMS Broadcast

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$185 one-time fee
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Repair Pilot Ltd

Company Location

United Kingdom

Company Website

www.repairtrackingsoftware.com

Company Facts

Organization Name

OpenRMA

Date Founded

2016

Company Location

Greece

Company Website

www.openrma.com

Categories and Features

Repair Shop

Barcode Support
Billing & Invoicing
CRM
Intake Forms
Inventory Management
Parts Inventory Management
Point of Sale (POS)
Repair Tracking
Work Order Management

Categories and Features

Repair Shop

Barcode Support
Billing & Invoicing
CRM
Intake Forms
Inventory Management
Parts Inventory Management
Point of Sale (POS)
Repair Tracking
Work Order Management

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