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What is RepairShopr?

RepairShopr is an all-encompassing software solution tailored for repair shops and various types of businesses. Whether you're operating a part-time venture or a full-service computer repair facility with multiple locations, our platform is designed to meet your needs. By utilizing RepairShopr's Workflow, you can significantly enhance the efficiency of your shop. The integrated communication features foster strong customer relationships, while the Leads and Marketing Tools help generate repeat business and attract new clientele. This robust platform goes beyond a standard CRM, functioning as a powerful integrated marketing solution. You can test RepairShopr for free to determine if it aligns with your business requirements. It seamlessly integrates with Quickbooks, Xero, Slack, eTech Parts, PayPal, eTech Calendar, Cloud Print, RepairTech, and numerous other services. Our software encompasses CRM, ticketing, billing, invoicing, automated marketing, 3-way email capabilities, POS system inventory, and scheduling. Additionally, it offers mobile phone repair, inventory management, automated ordering, refurbishments, and accessories POS, along with a time clock feature. No matter your industry—be it bike repairs, jewelry and watch services, scuba gear, automobiles, small engines, drones, shoe repairs, or IT services—we've got the solutions to support your business. With RepairShopr, you can manage it all from a single platform, streamlining your operations and driving success.

What is OpenRMA?

OpenRMA Repair Centre is a desktop application tailored for small to mid-sized repair businesses, operating as a comprehensive solution that includes Repair Tracking Software, RMA Management Software, Services Tracking Software, and Ticketing Management Software, thus allowing technicians to efficiently track and oversee their repair assignments. This multifunctional software not only administers all repair jobs but also maintains a well-organized inventory and accommodates multiple locations, making it a flexible choice for businesses. Users can conveniently review the history of repairs and filter through various criteria such as customer information, serial numbers, warranty statuses, and more, ensuring a detailed perspective on business operations. After entering all relevant RMA service details, you can create Drop-In and Check-out forms in different paper sizes, including US Letter, A4, A5, and Receipt Printer Paper, which customers can sign to confirm their agreement to your terms. This capability is particularly useful when addressing customer complaints, as it helps clarify any issues that may arise. Moreover, the software significantly boosts overall efficiency by simplifying communication and documentation processes within the repair shop, thereby enhancing productivity and customer satisfaction. In summary, OpenRMA Repair Centre stands out as an invaluable tool for repair businesses looking to optimize their operations.

Media

Media

Integrations Supported

Axis LMS
Domotz
Easyflow
HappySat
Hudu
IT Portal
KonnectzIT
NinjaOne
ScalePad
ScalePad Lifecycle Manager
Square Appointments
Square POS
Square Payments
Square for Retail
Stackreaction
TechSuite
Warranty Wizard
Workbooks Web Insights
Wufoo
vCIO Hero

Integrations Supported

API Availability

API Availability

Pricing Information

$59.99 per month
$49.99 per month if billed annually
Free Version
Free Trial Offered?

Pricing Information

$185 one-time fee
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Supported Platforms

SaaS
Windows
Mac

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

RepairShopr

Date Founded

2010

Company Location

United States

Company Website

www.repairshopr.com

Company Facts

Organization Name

OpenRMA

Date Founded

2016

Company Location

Greece

Company Website

www.openrma.com

Categories and Features

CRM

Calendar/Reminder System
Document Storage
Email Marketing
Internal Chat Integration
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Scheduling
Service History Tracking
Time Clock
Work Order Management

Help Desk

Alerts / Escalation
Automated Routing
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

HVAC

Billing & Invoicing
Customer Database
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Scheduling
Service History Tracking
Technician Management
Work Order Management

Jewelry Store Management

Appraisal Management
Commission Management
Customer Purchase History
Marketing Management
Multi-Store Management
Pricing Management
Repair Tracking
Supplier Management
Wholesaler Management

Plumbing

Billing & Invoicing
Customer Database
Inventory Control
Job Management
Mobile Access
Quotes / Estimates
Scheduling
Service History Tracking
Technician Management
Work Order Management

Point of Sale

Barcode Scanning
Commission Management
Customer Account Profiles
Discount Management
Electronic Signature
Multi-Location
Retail POS
Returns Management
eCommerce Integration

Repair Shop

Barcode Support
Billing & Invoicing
CRM
Intake Forms
Inventory Management
Parts Inventory Management
Point of Sale (POS)
Repair Tracking

Categories and Features

Repair Shop

Barcode Support
Billing & Invoicing
CRM
Intake Forms
Inventory Management
Parts Inventory Management
Repair Tracking
Work Order Management

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