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features 2.5 out of 5 stars
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support 1.5 out of 5 stars

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What is RepairShopr?

RepairShopr is an all-encompassing software solution tailored for repair shops and various types of businesses. Whether you're operating a part-time venture or a full-service computer repair facility with multiple locations, our platform is designed to meet your needs. By utilizing RepairShopr's Workflow, you can significantly enhance the efficiency of your shop. The integrated communication features foster strong customer relationships, while the Leads and Marketing Tools help generate repeat business and attract new clientele. This robust platform goes beyond a standard CRM, functioning as a powerful integrated marketing solution. You can test RepairShopr for free to determine if it aligns with your business requirements. It seamlessly integrates with Quickbooks, Xero, Slack, eTech Parts, PayPal, eTech Calendar, Cloud Print, RepairTech, and numerous other services. Our software encompasses CRM, ticketing, billing, invoicing, automated marketing, 3-way email capabilities, POS system inventory, and scheduling. Additionally, it offers mobile phone repair, inventory management, automated ordering, refurbishments, and accessories POS, along with a time clock feature. No matter your industry—be it bike repairs, jewelry and watch services, scuba gear, automobiles, small engines, drones, shoe repairs, or IT services—we've got the solutions to support your business. With RepairShopr, you can manage it all from a single platform, streamlining your operations and driving success.

What is PennyPuffin?

PennyPuffin is an all-encompassing online business management tool designed specifically for small businesses, service providers, retail establishments, and B2B companies. This platform integrates critical features like invoicing, customer management, CRM, point of sale systems, inventory management, e-commerce, project oversight, appointment scheduling, support ticketing, team collaboration, and accounting into one intuitive interface. Users can choose to activate different modules based on their specific requirements, allowing for efficient management of customers, products, orders, employees, and daily business activities through a centralized system. Moreover, it includes customer portals and business profiles aimed at boosting online presence, allowing clients to find and interact with businesses through bookings, orders, and messaging options. Importantly, the core software is provided at no cost to businesses, supporting an unlimited number of users without charging per-user fees, while tailored modules and implementation assistance are available for a fee determined by individual estimates. This pricing structure promotes flexibility, ensuring that businesses can adapt and expand their operations seamlessly as they evolve. Furthermore, with its robust features, PennyPuffin empowers small enterprises to streamline their workflows and enhance customer satisfaction effectively.

Media

Media

Integrations Supported

Axis LMS
Domotz
Easyflow
HappySat
Hudu
IT Portal
NinjaOne
Quickwork
Square Appointments
Square POS
Square Payments
Square for Retail
Stackreaction
Warranty Wizard
Zapier
vCIO Hero

Integrations Supported

Dolibarr
Google Calendar
Microsoft Teams
RustDesk

API Availability

API Availability

Has API

Pricing Information

$59.99 per month
$49.99 per month if billed annually
Free Version
Free Trial Offered?

Pricing Information

$0
Core tools and modules are free at €0 / $0, with unlimited users and no per-user fees. Optional custom module development and tailor-made implementation help are quoted per project.
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

RepairShopr

Date Founded

2010

Company Location

United States

Company Website

www.repairshopr.com

Company Facts

Organization Name

Archipelago Technics Oy

Date Founded

2010

Company Location

Finland

Company Website

pennypuffin.com/en/

Categories and Features

CRM

Calendar/Reminder System
Document Storage
Email Marketing
Internal Chat Integration
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Scheduling
Service History Tracking
Time Clock
Work Order Management

Help Desk

Alerts / Escalation
Automated Routing
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

HVAC

Billing & Invoicing
Customer Database
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Scheduling
Service History Tracking
Technician Management
Work Order Management

Jewelry Store Management

Appraisal Management
Commission Management
Customer Purchase History
Marketing Management
Multi-Store Management
Pricing Management
Repair Tracking
Supplier Management
Wholesaler Management

Plumbing

Billing & Invoicing
Customer Database
Inventory Control
Job Management
Mobile Access
Quotes / Estimates
Scheduling
Service History Tracking
Technician Management
Work Order Management

Point of Sale

Barcode Scanning
Commission Management
Customer Account Profiles
Discount Management
Electronic Signature
Multi-Location
Retail POS
Returns Management
eCommerce Integration

Repair Shop

Barcode Support
Billing & Invoicing
CRM
Intake Forms
Inventory Management
Parts Inventory Management
Point of Sale (POS)
Repair Tracking

Categories and Features

CRM

Not specified

ERP

Not specified

Point of Sale

Not specified

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