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What is RepairTRAX?

RepairTRAX is an all-in-one software solution specifically crafted for online repair businesses, operating as a point-of-sale (POS) system that effectively creates work orders, repair tickets, and service tickets for diverse repair sectors. This adaptable software not only oversees all elements of repair tickets but also monitors parts and labor, promoting efficient workflows. Furthermore, it bolsters customer interaction with an automated messaging feature that provides real-time updates to clients through email or text, reducing the burden on technicians and ensuring that customers remain informed throughout the repair journey. By utilizing RepairTRAX, repair shops can concentrate on providing outstanding service, all while enjoying a smooth and effective management system that is customized to meet their operational requirements. This innovative solution ultimately empowers businesses to enhance productivity and customer satisfaction simultaneously.

What is RepairShopr?

RepairShopr is an all-encompassing software solution tailored for repair shops and various types of businesses. Whether you're operating a part-time venture or a full-service computer repair facility with multiple locations, our platform is designed to meet your needs. By utilizing RepairShopr's Workflow, you can significantly enhance the efficiency of your shop. The integrated communication features foster strong customer relationships, while the Leads and Marketing Tools help generate repeat business and attract new clientele. This robust platform goes beyond a standard CRM, functioning as a powerful integrated marketing solution. You can test RepairShopr for free to determine if it aligns with your business requirements. It seamlessly integrates with Quickbooks, Xero, Slack, eTech Parts, PayPal, eTech Calendar, Cloud Print, RepairTech, and numerous other services. Our software encompasses CRM, ticketing, billing, invoicing, automated marketing, 3-way email capabilities, POS system inventory, and scheduling. Additionally, it offers mobile phone repair, inventory management, automated ordering, refurbishments, and accessories POS, along with a time clock feature. No matter your industry—be it bike repairs, jewelry and watch services, scuba gear, automobiles, small engines, drones, shoe repairs, or IT services—we've got the solutions to support your business. With RepairShopr, you can manage it all from a single platform, streamlining your operations and driving success.

Media

Media

Integrations Supported

Axis LMS
Domotz
HappySat
Hudu
IT Portal
Integrately
KonnectzIT
NinjaOne
Quickwork
ScalePad
ScalePad Lifecycle Manager
Square Appointments
Square POS
Square Payments
Square for Retail
Stackreaction
Workbooks Web Insights
Wufoo
Zapier
vCIO Hero

Integrations Supported

Axis LMS
Domotz
HappySat
Hudu
IT Portal
Integrately
KonnectzIT
NinjaOne
Quickwork
ScalePad
ScalePad Lifecycle Manager
Square Appointments
Square POS
Square Payments
Square for Retail
Stackreaction
Workbooks Web Insights
Wufoo
Zapier
vCIO Hero

API Availability

Has API

API Availability

Has API

Pricing Information

$30.00/month
Free Trial Offered?
Free Version

Pricing Information

$59.99 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

RepairTRAX

Date Founded

1998

Company Location

United States

Company Website

www.repairtrax.com

Company Facts

Organization Name

RepairShopr

Date Founded

2010

Company Location

United States

Company Website

www.repairshopr.com

Categories and Features

Repair Shop

Barcode Support
Billing & Invoicing
CRM
Intake Forms
Inventory Management
Parts Inventory Management
Point of Sale (POS)
Repair Tracking
Work Order Management

Work Order

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

HVAC

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Jewelry Store Management

Appraisal Management
Commission Management
Consignments
Customer Purchase History
Jewelry Design
Marketing Management
Multi-Store Management
Pricing Management
Repair Tracking
Supplier Management
Wholesaler Management

Plumbing

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Point of Sale

Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration

Repair Shop

Barcode Support
Billing & Invoicing
CRM
Intake Forms
Inventory Management
Parts Inventory Management
Point of Sale (POS)
Repair Tracking
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

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