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RepuClinicâ„¢ is an innovative tool specifically crafted for managing reviews aimed at local service providers. It integrates effortlessly with various scheduling or CRM systems to send personalized review requests through SMS and email right after a job is completed. To capture every possible review, it includes automated follow-up reminders for customers who have not yet responded, thereby optimizing the collection process. Importantly, every client is encouraged to leave feedback, irrespective of their satisfaction levels, ensuring compliance with Google's review standards.
Users can monitor reviews from over 40 platforms such as Google, Yelp, Facebook, HomeAdvisor, and Angi through a single, user-friendly dashboard that provides real-time alerts for new feedback. The system also generates AI-driven response templates for each review, allowing for automatic publication or manual approval beforehand.
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What is Guestmeter?
Guestmeter.com serves as a comprehensive platform for all your needs related to guest feedback and reputation management. With its online capabilities, you can efficiently oversee your reputation while conducting guest satisfaction assessments. The platform facilitates interaction with guests and helps manage reviews on popular sites such as Tripadvisor, Booking.com, Hostelworld, Zomato, and Yelp. Additionally, our mobile application empowers you to handle guest feedback from any location. You will also benefit from real-time notifications, enabling you to respond promptly and ensure that your guests leave your establishment satisfied.
If you haven't become a customer yet, we encourage you to visit www.guestmeter.com to schedule a demo.
Key features of the Guestmeter app include:
SOLUTION FOR GUEST SATISFACTION QUESTION
- Send a post-stay email or international SMS survey designed to enhance your online reviews across platforms like Tripadvisor, Booking.com, Hostelworld, and Zomato, ultimately improving your business's reputation and guest experiences. Furthermore, the app's user-friendly interface makes it easy to analyze feedback and implement necessary changes for continuous improvement.
Integrations Supported
Axis LMS
Chargebee
Clock PMS+
Cloudbeds
Google Business Profile
Mews
PayPal
SiteMinder
Stayntouch PMS
Tripadvisor
Integrations Supported
Axis LMS
Chargebee
Clock PMS+
Cloudbeds
Google Business Profile
Mews
PayPal
SiteMinder
Stayntouch PMS
Tripadvisor
API Availability
Has API
API Availability
Has API
Pricing Information
$197/month
Free Trial Offered?
Free Version
Pricing Information
$49/monthly/per property
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Donskee Technology Solutions
Date Founded
2012
Company Location
United States
Company Website
www.repuclinic.com
Company Facts
Organization Name
Guestmeter
Date Founded
2019
Company Location
Turkey
Company Website
www.guestmeter.com
Categories and Features
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
Categories and Features
Car Rental
Billing & Invoicing
Fines Management
Fleet Management
Quotes / Estimates
Rate Tables
Reservations Management
Split Billing
Vehicle Tracking
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback
Customer Satisfaction
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
Email Marketing
A/B Testing
Artificial Intelligence
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor
Hostel Management
Cash Drawer Management
Dorms
Employee Management
GDS / OTA Integration
Housekeeping Management
Multi-Property
Online Booking
Point of Sale (POS)
Price Optimization
Private Rooms
Reservations Management
Hotel Channel Management
Inventory Management
Kill Switch
Promotions Management
Rate Management
Reservations Management
Restriction Management
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
Restaurant Management
Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win
SMS Survey
Alerts / Notifications
Analytics / Reporting
Audience Targeting
Campaign Management
Contact Management
Customizable Templates
Keyword Tracking
MMS
Mass Texting
Message Personalization
Scheduled Messaging
Survey Builder
Template Management
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video