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What is RepuGen?

RepuGen is a comprehensive software solution designed specifically for managing reputation and reviews in the medical field, catering to doctors, medical practices, larger healthcare organizations, and dental offices. A negative reputation can lead to significant financial losses, as statistics show that 75% of patients are unlikely to choose a healthcare provider with a rating lower than 4 stars. To gather insights on patient satisfaction right after their visits, RepuGen facilitates a survey process, encouraging patients to share their feedback on review platforms. This approach enables healthcare providers to gain a deeper understanding of patient experiences, enhance service recovery efforts, and simultaneously strengthen their online reputation. Given the increasing reliance on the internet for healthcare decisions, maintaining a positive online presence has become crucial for attracting new patients to dental and medical practices. Furthermore, it is essential to recognize that dissatisfied patients often voice their grievances loudly, potentially casting a shadow over your healthcare practice's image. By leveraging RepuGen's features, healthcare providers can proactively manage feedback and foster a more favorable perception in the community.

What is Callysis?

Callysis stands out as a cutting-edge AI-powered call analysis solution specifically designed for dental practices. It meticulously tracks patient interactions, evaluating the tone and sentiment to assess whether a call resulted in an appointment booking. When an appointment is not secured, Callysis highlights the interaction as a missed chance, referred to as RELO, allowing front desk personnel to follow up proactively before the patient considers other alternatives. This functionality removes the necessity of reviewing recordings or depending on memory for follow-ups. Users gain access to detailed transcripts, user-friendly dashboards, and a comprehensive view of phone performance metrics. The tool integrates flawlessly with RingCentral, maintains HIPAA compliance, and is crafted to meet the unique demands of dental office workflows. For clinics facing challenges in retaining new patients due to unreturned calls, this solution provides a straightforward yet powerful answer. In essence, Callysis not only enhances patient engagement but also significantly boosts conversion rates for dental practices, ultimately fostering better relationships with patients.

Media

Media

No images available

Integrations Supported

AdvancedMD
Dentrix
DrChrono
EagleSoft
NextGen Healthcare EHR
Veradigm Practice Management

Integrations Supported

API Availability

API Availability

Pricing Information

We offer a core reputation management plan + 4 different add ons. Start with the Core Plan, and add to it the add ons based on your preferences.
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Chromebook

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

RepuGen

Date Founded

2016

Company Location

United States

Company Website

www.repugen.com

Company Facts

Organization Name

Callysis

Date Founded

2026

Company Location

United States

Company Website

callysis.ai/

Categories and Features

Customer Satisfaction

360 Degree Feedback
Analytics
Complaint Monitoring
Feedback Collection
Survey Management

Patient Engagement

Appointment Scheduling
Messaging

Reputation Management

Campaign Management
Response Management
Review Generation
Review Monitoring
Sentiment Analysis

Categories and Features

Call Tracking

Not specified

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