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What is RepuGen?

RepuGen is a comprehensive software solution designed specifically for managing reputation and reviews in the medical field, catering to doctors, medical practices, larger healthcare organizations, and dental offices. A negative reputation can lead to significant financial losses, as statistics show that 75% of patients are unlikely to choose a healthcare provider with a rating lower than 4 stars. To gather insights on patient satisfaction right after their visits, RepuGen facilitates a survey process, encouraging patients to share their feedback on review platforms. This approach enables healthcare providers to gain a deeper understanding of patient experiences, enhance service recovery efforts, and simultaneously strengthen their online reputation. Given the increasing reliance on the internet for healthcare decisions, maintaining a positive online presence has become crucial for attracting new patients to dental and medical practices. Furthermore, it is essential to recognize that dissatisfied patients often voice their grievances loudly, potentially casting a shadow over your healthcare practice's image. By leveraging RepuGen's features, healthcare providers can proactively manage feedback and foster a more favorable perception in the community.

What is Connect the Doc?

Transform your contented patients into passionate supporters of your practice and boost your online visibility on Google with Connect the Doc’s cutting-edge review platform. After each visit, Connect the Doc seamlessly gathers feedback from your patients, enabling you to focus on providing outstanding care without the burden of managing your digital footprint. Are you tired of seeing glowing testimonials buried on lesser-known websites that your patients might not know? Our platform is dedicated to fostering authentic patient reviews on key sites like Google, Facebook, and other well-regarded industry-specific platforms. Since a majority of people seeking local healthcare providers rely on Google, your online rankings are greatly impacted by factors such as the patient's location, the timing and frequency of reviews, as well as general ratings. A surge in reviews not only boosts your rankings but also draws in a greater number of potential patients. With an array of customizable workflows at your disposal, you can fine-tune your reputation management efforts to meet your objectives efficiently. By utilizing our platform, you can not only enhance patient engagement but also cultivate a more robust online presence, ultimately leading to a thriving practice. Furthermore, this approach ensures that your patients feel valued, which can contribute to their loyalty and willingness to recommend your services to others.

Media

Media

Integrations Supported

AdvancedMD
Dentrix
DrChrono
EagleSoft
Facebook
Hg Mercury CRM
NextGen Healthcare EHR
Veradigm Practice Management

Integrations Supported

AdvancedMD
Dentrix
DrChrono
EagleSoft
Facebook
Hg Mercury CRM
NextGen Healthcare EHR
Veradigm Practice Management

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

RepuGen

Date Founded

2016

Company Location

United States

Company Website

www.repugen.com

Company Facts

Organization Name

Connect the Doc

Date Founded

2012

Company Location

Canada

Company Website

connectthedoc.com/join/products-and-services/reviews/

Categories and Features

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Categories and Features

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

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