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What is RepuGen?

RepuGen is a comprehensive software solution designed specifically for managing reputation and reviews in the medical field, catering to doctors, medical practices, larger healthcare organizations, and dental offices. A negative reputation can lead to significant financial losses, as statistics show that 75% of patients are unlikely to choose a healthcare provider with a rating lower than 4 stars. To gather insights on patient satisfaction right after their visits, RepuGen facilitates a survey process, encouraging patients to share their feedback on review platforms. This approach enables healthcare providers to gain a deeper understanding of patient experiences, enhance service recovery efforts, and simultaneously strengthen their online reputation. Given the increasing reliance on the internet for healthcare decisions, maintaining a positive online presence has become crucial for attracting new patients to dental and medical practices. Furthermore, it is essential to recognize that dissatisfied patients often voice their grievances loudly, potentially casting a shadow over your healthcare practice's image. By leveraging RepuGen's features, healthcare providers can proactively manage feedback and foster a more favorable perception in the community.

What is MedSurvey?

We support organizations in conducting market research surveys by linking them with seasoned healthcare professionals and patients. Our mission is to elevate your survey into a polished and engaging online format that draws in participants. We excel at sourcing credible healthcare professionals and patients who have been thoroughly vetted for your research projects. Furthermore, we equip you with tools that facilitate access to and analysis of the gathered data through various reports and deliverables. Historically, healthcare surveys have been complex and not optimized for mobile users, but we have revolutionized this approach. With the growing dependence on mobile devices among healthcare professionals and patients for survey involvement, we guarantee that your surveys are fully optimized for all device screens. Our services are geared towards assisting organizations in collecting and interpreting valuable insights from healthcare stakeholders. While we have established a solid presence in this industry, we retain a startup mindset, continuously embracing innovation, experimentation, and challenging conventional norms. This journey has been immensely rewarding, and we look forward to the exciting possibilities that lie ahead as we continue to adapt and progress. Each step we take not only enhances our capabilities but also contributes to the evolution of healthcare research, paving the way for future advancements.

Media

Media

Integrations Supported

AdvancedMD
Dentrix
DrChrono
EagleSoft
NextGen Healthcare EHR
Veradigm Practice Management

Integrations Supported

API Availability

API Availability

Pricing Information

We offer a core reputation management plan + 4 different add ons. Start with the Core Plan, and add to it the add ons based on your preferences.
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Chromebook

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

RepuGen

Date Founded

2016

Company Location

United States

Company Website

www.repugen.com

Company Facts

Organization Name

MedSurvey

Company Location

United States

Company Website

www.medsurvey.com/business/

Categories and Features

Customer Satisfaction

360 Degree Feedback
Analytics
Complaint Monitoring
Feedback Collection
Survey Management

Patient Engagement

Appointment Scheduling
Messaging

Reputation Management

Campaign Management
Response Management
Review Generation
Review Monitoring
Sentiment Analysis

Categories and Features

Market Research

Not specified

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