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What is Reputation Studio?

You can manage, oversee, reply to, and evaluate reviews from various platforms all in one centralized location. With a single workspace, you are empowered to engage with customers across any channel effectively. Responses are delivered almost instantly, enhancing customer interaction. Agents have the option to set up personalized alerts to be informed when a review aligns with their specified criteria. Customization of your workspace allows for the aggregation of reviews or Q&A in a format that aligns with your operational needs. To address pressing concerns and prioritize replies, you can categorize keywords or tags strategically. Utilize templates as a foundation and refine them for each individual question or review to streamline and standardize your responses. An approval system for managerial oversight can be implemented to guarantee that replies remain consistent and accurate. Additionally, you can designate roles for users and assign permissions, such as allowing certain individuals to modify or restrict access to specific datasets, enhancing overall collaboration and control in the review management process. This comprehensive system not only boosts efficiency but also fosters a cohesive team environment.

What is ConsumerAffairs?

ConsumerAffairs functions as an independent entity and has no connections with any governmental organization. The businesses featured on our site may provide us with compensation for being acknowledged as Authorized Partners or when you interact with our links, phone numbers, or forms. Our main objective is to deliver general information, and it is essential for individuals to undertake their own assessments based on their distinct financial circumstances and seek advice from their financial, investment, tax, and legal advisors. We are committed to minimizing adverse experiences for both consumers and companies, and our operational framework reflects this commitment. Our team invests considerable effort in researching various businesses, evaluating reviews, and developing tools that facilitate your decision-making journey. We support brands in collecting reviews, interacting with their customers, and extracting meaningful insights from their feedback. The brands that choose to invest in these services are designated as Authorized Partners. When you are ready to make a purchase, we recommend an Authorized Partner that best fits your requirements, ensuring a more streamlined buying process. By doing this, we aim to enhance the connections between consumers and brands, promoting trust and satisfaction on both sides. Our ongoing mission is to create a marketplace where informed decisions lead to positive outcomes for everyone involved.

Media

Media

Integrations Supported

ProvenExpert.com
Rannko
Salesforce

Integrations Supported

ProvenExpert.com
Rannko
Salesforce

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

1440

Date Founded

2009

Company Location

United States

Company Website

www.1440.io/reputation-studio/

Company Facts

Organization Name

Consumers Unified

Date Founded

1998

Company Location

United States

Company Website

www.consumeraffairs.com

Categories and Features

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Categories and Features

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

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