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What is RequestPro?

RequestPro provides a powerful platform for managing public records requests, significantly reducing the administrative burden tied to the influx of Freedom of Information Act (FOIA) and Public Records Act (PRA) inquiries. The system allows users to handle requests that come through various channels, including email, mail, fax, phone, or voicemail, ensuring flexibility in communication. It incorporates predictive coding technology to recommend related past requests and suitable terminology, aiding users in crafting accurate responses. Agencies can personalize their public portals to showcase their individual branding and visual identity. Requesters enjoy the ability to search for information effortlessly, receive instant status updates online, and access a section for frequently asked questions. The platform also prioritizes data protection by enabling users to redact sensitive words, phrases, names, or any personally identifiable information from documents before sharing. Additionally, agencies have the option to create customized lists of exempted and protected information, which streamlines the request processing workflow. Effective communication regarding requests can be facilitated, tracked, and managed among different departments and staff, fostering improved efficiency and collaboration in the management of public records. This all-encompassing solution not only revolutionizes how agencies respond to public records requests but also enhances the transparency and accessibility of information for the public. Ultimately, RequestPro stands out as an essential tool for modern public records management.

What is AutoRedact?

Redacting is the process of removing certain types of information from documents, particularly sensitive details such as Social Security Numbers and financial account information. This procedure is especially vital for U.S. government publications to ensure that any classified data is thoroughly excised prior to public release. For attorneys, mastering redaction is crucial for maintaining the confidentiality of sensitive information. When documents are required for discovery, it is essential to meticulously eliminate any confidential material that is not subject to disclosure. AutoRedact provides an effective solution for this challenge by removing sensitive text, annotations, text form fields, vector graphics, and image data from PDF files, making them safe for distribution. The software is equipped with various powerful features that boost productivity, enable automated redaction, and accommodate multi-user environments, thereby enhancing the overall efficiency of safeguarding sensitive data. By implementing such a solution, organizations can better ensure compliance with legal standards while effectively protecting individual privacy. Additionally, the ability to automate these processes can significantly reduce the workload on staff, allowing them to focus on other important tasks.

Media

Media

Integrations Supported

Adobe Acrobat
Adobe Acrobat Reader

Integrations Supported

Adobe Acrobat
Adobe Acrobat Reader

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$149 one-time payment
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

RequestPro

Company Location

United States

Company Website

prarequests.com/features/

Company Facts

Organization Name

EverMap

Date Founded

1999

Company Location

United States

Company Website

evermap.com/AutoRedact.asp

Categories and Features

Categories and Features

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