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What is RequestPro?

RequestPro provides a powerful platform for managing public records requests, significantly reducing the administrative burden tied to the influx of Freedom of Information Act (FOIA) and Public Records Act (PRA) inquiries. The system allows users to handle requests that come through various channels, including email, mail, fax, phone, or voicemail, ensuring flexibility in communication. It incorporates predictive coding technology to recommend related past requests and suitable terminology, aiding users in crafting accurate responses. Agencies can personalize their public portals to showcase their individual branding and visual identity. Requesters enjoy the ability to search for information effortlessly, receive instant status updates online, and access a section for frequently asked questions. The platform also prioritizes data protection by enabling users to redact sensitive words, phrases, names, or any personally identifiable information from documents before sharing. Additionally, agencies have the option to create customized lists of exempted and protected information, which streamlines the request processing workflow. Effective communication regarding requests can be facilitated, tracked, and managed among different departments and staff, fostering improved efficiency and collaboration in the management of public records. This all-encompassing solution not only revolutionizes how agencies respond to public records requests but also enhances the transparency and accessibility of information for the public. Ultimately, RequestPro stands out as an essential tool for modern public records management.

What is CaseGuard?

CaseGuard leverages advanced AI technologies to simplify the redaction of various sensitive elements, such as faces, license plates, and Personally Identifiable Information, from diverse media formats like videos, audio files, documents, and images, all within a singular software solution. With a single click, the software can automatically detect and redact critical components like faces, license plates, and other personal details, enhancing both efficiency and user-friendliness. Users also have the ability to easily mute, bleep, and resample audio files, whether by uploading existing recordings or capturing new audio directly in the platform. The process of transforming any recording into a fully redacted audio file can be completed in just a few simple steps, ensuring the secure handling of sensitive information. This tool enables swift identification and elimination of personally identifiable data, including phone numbers and Social Security Numbers, thereby protecting personnel, evidence, financial, medical, and classified records. Remarkably, CaseGuard can redact thousands of images simultaneously, maintaining privacy and confidentiality across a wide range of visual materials. Moreover, the extensive functionalities of CaseGuard empower users to efficiently oversee their data protection requirements, all from a unified platform, making it an essential tool for modern information management. Additionally, its user-centric design prioritizes ease of use, allowing even those with minimal technical skills to navigate its features effectively.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

RequestPro

Company Location

United States

Company Website

prarequests.com/features/

Company Facts

Organization Name

CaseGuard

Company Location

United States

Company Website

caseguard.com

Categories and Features

Categories and Features

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